Account Executive

Los Angeles Kings
El Segundo, CA
Ticket Sales and Services: Client Relations/Customer Service
Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

 The Account Executive will be responsible for maximizing ticket revenue for the Los Angeles Kings through the sales of Full Season Tickets, Partial Season tickets (Half Season, Quarter Season Packages, Holiday Pack, Etc.), Group Sales (15+ tickets), Event Suites and select Single Game and event promotion sales (e.g. Family Night Packages). Revenue goals will be set for Account Executive and tracked with regular meetings with sales manager.
  • Execute effective sales calls to maximize revenue for the department and for telemarketing activities and new business generation (business to business appointments) throughout the year
  • Ability and willingness to sell high value products/services in the greater Los Angeles marketplace
  • Meet or exceed weekly, monthly, and annual sales goals and activity requirements
  • Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables
  • Responsible for the customer service and upgrading of all partial ticket buyer accounts, handling the annual renewal process for Half Season and Quarter Season Packages Ticket accounts, and will be expected to exceed the highest standards in customer service
  • Responsible for utilizing effective contacts (sales leads) in coordination with our contact management system KORE and Database Marketing
  • Will work closely with management to ensure inventory integrity and maintain all payment schedules for all accounts
  • Maintain high level of customer service to existing and new clients; responsible for hosting client meetings and potential client presentations on a regular basis
  • Attend team, community, and other events for purpose of maximizing sales opportunities
  • Collaborate with the Marketing Department to ensure success of any promotion as it relates to the Kings to ensure proper tracking of all promotions.
  • Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); ability to learn required business systems
  • Polished presentation skills with the ability to think and react to situations confidently
  • Excellent relationship building and customer service skills
  • A go-getter with the drive and initiative to succeed and develop a career in the sports and entertainment industry 
  • Ability to support a team environment and adhere to departmental guidelines
  • Ability to consistently re-prioritize bases on sales needs  
  • Availability and willingness to work game nights, weekends, holidays, and select ticket sales and public relations events 
  • Excellent oral and written skills
  • Bachelor of Arts/Sciences Degree (4-year)
  • A minimum of 2-4 years of related experience
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside his/her normal description

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