Business Analytics Intern with Chicago Blackhawks in Chicago, IL

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Marketing: Database Marketing/Analytics
The Chicago Blackhawks are seeking a curious and self-starting individual to operate as our Business Analytics Intern for the full 2019-20 NHL season. This position is expected to provide analytical and strategic support for multiple departments in the Blackhawks organization, including Ticketing, Sponsorship and Digital Content. The primary focus of this role will be creating and maintaining reports, growing the ticket and sponsorship sales databases, and applying statistical modeling techniques to project success of various business initiatives. A successful applicant will not only have a strong technical and analytical foundation, but also possess effective communication skills to engage different audiences and collaborate with our external partners to further develop the organization’s data strategy. 

PRIMARY RESPONSIBILITIES
  • Develop ongoing and ad-hoc reporting for a wide-range of topics, such as ticket sales, attendance, and digital content performance
  • Cultivate an understanding of the Blackhawks’ various data sources and data infrastructure
  • Analyze business performance and identify opportunity areas for improvement
  • Help create and analyze fan surveys to provide actionable insights
  • Manage the delivery of digital sponsor ads on Blackhawks.com and the Blackhawks mobile app
  • Conduct Blackhawks fan base and prospective sponsor research to better position both internal and sponsored marketing opportunities
  • Work with various departments to improve on data collection practices and strategy
  • Other duties as assigned

DESIRED COMPETENCIES
  • Detail-oriented with exceptional problem-solving skills
  • Demonstrated history of leadership and self-direction in previous work/education experience
  • Team player with a positive attitude and strong work ethic
  • Ability to adjust and communicate message to appropriate audiences

KNOWLEDGE AND SKILL REQUIREMENTS
  • Bachelor’s degree in Mathematics, Statistics, Computer Science, or related field
  • Proficiency with Business Intelligence tools, Tableau preferred
  • Experience with relational databases and SQL
  • Knowledge of various mathematical modeling techniques a plus

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