Part-time Usher/Ticket Taker with Carolina Hurricanes in Raleigh, NC

Carolina Hurricanes jobs
Sports Jobs in Raleigh, NC
Facility Operations/Event Staff: Usher/Ticket Taker
Apply with MVP Access
Want to improve your application?

Learn More

Responsibilities include providing the primary level of guest assistance at the building entrances, turnstile set-up, admission of guests into the building who present a valid ticket/credential and denial of access to those who do not, accounting for and packaging ticket stubs at end of shift (if necessary), checking tickets and aiding in seating guests in their assigned seat, providing guests with needed information on all aspects of the facility, and assisting in event management to maintain crowd control throughout the event.  
 
Qualifications:
Qualified individuals possess a friendly and personable demeanor, excellent customer service skills, knowledge of building policies and procedures. Must be a team player and be available to work event hours. Specifically, they must have the:
  • Ability to work outside the facility (or immediately inside) in extreme hot or cold temperatures or in inclement weather.
  • Ability to work in confined areas, in particular operating passenger and freight elevators.
  • Ability to work in areas of high elevation (above crowd and media seating areas) within the facility.
  • Ability to work in areas with a high concentration of cigarette smoke.
  • Ability to interact with fellow employees and the general public in a positive and professional manner.
  • Ability to stand for long periods of time and climb stairs.
  • Ability to lift objects up to 25 lbs.
  • Available to work nights, weekends and holidays. Must be able to report to work by 5:30 PM on weekdays. 
*Will be required to successfully complete NC State required Crowd Manager Training Certification within the first 120 days of employment.
*Must pass a criminal background check.

PREFERRED EDUCATION AND EXPERIENCE: 
  • High school diploma or its equivalent.
  • Previous experience in dealing with the public or a related field.
  • Prior Arena experience is a plus but not required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. How did you hear about this job?

  2. Have you been previously employed by PNC Arena? If yes, when and in what department?

  3. Have you ever pled guilty or been convicted of a crime excluding minor traffic offenses? If yes, explain fully. A conviction does not necessarily exclude you from employment.

Apply with MVP Access
Want to improve your application?

Learn More