Part-time Risk Manager with Carolina Hurricanes in Raleigh, NC

Carolina Hurricanes jobs
Sports Jobs in Raleigh, NC
Facility Operations/Event Staff: Event Guest Relations
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The Risk Manager is responsible for identification of risks to employees and patrons. Maintain pre-event checklist for every event.

Responsible for documenting information on guest and employee injuries, property damage, ejections, fights, thefts, or any other incident that may involve guest service or complaints and/or claims against the arena. Record photographs of incident scenes, visible injuries or damage and personal descriptions.
Consistently patrol the arena accessing and recognizing guest and employee safety hazards.
Ability to prepare documents to process when you or a staff member in your area witnesses an incident.  Expected to attend event staff meetings, supervisory meetings, pre-event meetings and training classes to keep up to date on building policies and procedures as required.  Monitor ticketed and non-ticketed events and perform duties as event requirements dictate.   

Perform other duties as special or emergency situations or event requirements dictate. 

Qualifications
Ability to read and follow verbal and written instruction. Thorough knowledge of building policies and procedures and event requirements. Ability to interact with fellow employees and general public in a positive and professional manner.

Ability to stand for long periods of time on concrete, tile and carpet, climb stairs and walk long distances to inspect the facility, monitor staff performance and deployment, guest safety and adherence to facility policies and to handle emergency situations. Must be able to lift objects up to 25 lbs. Must be able to work nights, weekends and holidays.
Must pass a background check

Will be required to successfully complete NC State required Crowd Manager Training Certification within the first 120 days of employment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 
  

Job Questions:

  1. How did you hear about this job?

  2. Have you been previously employed by PNC Arena? If yes, when and in what department?

  3. Have you ever pled guilty or been convicted of a crime excluding minor traffic offenses? If yes, explain fully. A conviction does not necessarily exclude you from employment.

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