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Event Security Agent (Part-Time) - Oilers Entertainment Group (Edmonton · AB)

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Facility Operations/Event Staff: Game Day/Event Staff
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Event Security Agent (Part-time)
Pay Rate: $19.00

Are you a friendly and passionate team player looking for an exciting part time job in the fast-paced world of Sports and Entertainment? Become a part of our Fan Experience and Security team at Rogers Place. Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well! We play as a team, and with devoted integrity towards our common purpose. Through our world class talent, we strive to Win. On and Off the Ice. 

Our Fan Experience and Security team is providing world class customer service that exceeds our guests’ expectations and creates memorable moments that last a lifetime. As a member of our Fan Experience and Security team, you will have an opportunity to create a welcoming and exciting environment that brings the best fans in the country to their feet. 

Requirements:

  • Valid Alberta Security Services and Investigator Act License (SSIA)
  • Valid ProServe and ProTech (easily attainable online)
  • Valid Standard First Aid and CPR C is an asset

Your Core Accountabilities:

  • Make all our fans feel welcome by greeting them with our signature approach.
  • Enhance our fans’ experience through sharing and educating them about Rogers Place services and products.
  • Promote a safe and kind environment comfortable for guests and staff.
  • Ensure adherence to Rogers Place policies, procedures and code of conduct.
  • Screening fans during ingress using walk-through metal detectors and hand wanding techniques, & conducting bag searches
  • Patrol assigned area(s).
  • Respond to emergency situations.
  • Attend to guest incidents while maintaining a positive demeanor while deescalating the situation.
  • Liaison with Police and Medical during incidents to ensure the safest environment for guests and staff.
  • Complete incident reports and required documentation for all security incidents.

Does this sound like you?

  • You have a positive attitude.
  • You are a reliable team member, and your team can count on you.
  • You are curious and enjoy learning new skills.
  • You would like to play an influential role in delivering a renowned customer experience.
  • You have experience as a security agent or are looking for an opportunity to learn.

Next Steps:

Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team. Our organization is committed to being fully vaccinated against COVID-19. We require the successful applicant to disclose their vaccination status and provide proof of their full COVID-19 vaccination.

Experience

Preferred
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