The Allen Americans are a professional hockey club in the ECHL. Championship Hockey is the backbone of the American's franchise since being founded prior to the 2009-10 season, with the Red, White and Blue having captured two ECHL Kelly Cup Championships (2014-15 & 2015-16) and two Central Hockey League President's Cups (2012-13 & 2013-14). Americans’ home games are played at the Allen Event Center, which is located in The Village at Allen.
Responsibilities
- Inventory Management: Assist the merchandise manager in tracking and maintaining inventory levels to ensure products are adequately stocked.
- Order Fulfillment: Assist in packaging and shipping customer orders, ensuring accuracy and efficiency.
- Customer Service: Provide excellent customer service, addressing inquiries and assisting customers both in-store and online.
- Register Operations: Operate the cash register during the week and on game nights, handling transactions and managing cash flow.
- Product Design and Selection: Learn about the design process and assist in selecting new products for the team store and pro shop.
- Additional Duties: Perform other duties as assigned by the Team Store/Pro Shop manager to support store operations and enhance customer experience.
Learning Objectives
- Gain practical experience in retail management and merchandising within a sports environment.
- Develop skills in inventory management, e-commerce operations, and customer service.
- Understand the process of product design and selection for a team store.
- Enhance your ability to manage transactions and operate a cash register.
- Learn how to effectively manage both in-store and online retail operations.
* This is an unpaid internship.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.