Department | Member Relations
Work Location | US Remote
Reports To | Directors, Member Relations
FLSA Classification | Non-Exempt
Summary:
The successful candidate will be directly involved in analysis, planning, development and execution of WTA’s Member Relations (MR) Department member programs. Reporting to the two Directors, Member Relations, they will support the MR teams (programs noted below) as well as providing assistance on key projects and research that support the strategic initiatives of the WTA. Candidates will have the opportunity to work cross-functionally with other departments.
Essential Duties & Responsibilities:
· Coach Program - maintain membership lists; check member access to programs (Content Court, WTA TV, etc.); track applicants, support meeting materials, program statistics and updates ; assist with maintenance of coach bio pages on wtatennis.com
· Player Membership - Assist in the tracking of membership requirements for Full and Associate Member Players; assist with tracking vs pension contribution
· Compile inventory for player gifting and consult for new products
· Collect imagery and assets for MR program materials and functions (e.g., member meetings, awards, anniversaries, retirements, etc.)
· Facilitate data and research related to departmental projects
· Compare WTA Member Relations practices with other sports by way of internet research, professional journals, podcasts, etc.
· General administrative support; collate materials for meetings; co-ordination of translation of documentation where necessary
Education and Experience:
- The candidate would be recently graduated or currently enrolled in school
Required Skills and Competencies:
- Superior presentation and written communication skills
- The ideal candidate possesses knowledge of the sport of tennis, related governing bodies and industry stakeholders; ideally played at college level or higher
- Ability to prioritize tasks, initiative to drive projects forward, detail oriented and work well under pressure
- Advanced computer experience using Microsoft Office programs (Word, PowerPoint, Excel) spreadsheets, database, publishing and email programs
- Excellent analytic and organizational skills
- Ability to liaise professionally with high profile clientele and league officials
- Confidentiality
- Flexibility in work schedule a must
· Uphold WTA Core Values: Be Progressive, Collaborative, Passionate, and show Integrity. These core values set the tone in everything we do, help us succeed on and off the court, make a difference in the community and create a premier, compelling global sport entertainment experience. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.
Travel Requirements:
None
Supervisory Responsibilities:
None
Position Type/Work Schedule:
Seasonal, 40 hours a week, for 26 weeks. Typical schedule will be Monday-Friday.
Work Environment/Physical Demands:
Work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions
The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.
Physical Demands
The employee is required to sit for long periods; use close/distant vision; hear using the telephone; bend at the waist and knee; communicate verbally and electronically with worldwide constituency; use hands and fingers to operate a computer and telephone keyboard. Must be able to lift 50 lbs.
The WTA is an Equal Opportunity Employer.
