Who We Are

It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 900,000 on-site visitors, over 224 million television viewers worldwide and over 45 million online visitors globally in 2024, why not come and enjoy the thrill and excitement of working with our team?

New for 2024, we are launching the Advantage Arena – a 360-degree gaming zone designed to immerse you in the world of tennis like never before. An interactive space where fans can experience the US Open from a unique perspective. We will have gaming stations showcasing all of the US Open digital brand extensions – including TopSpin 2K25, Roblox, Fortnite and Tennis Clash.

We are seeking Advantage Arena team members who will play an essential role in the Advantage Arena experience. In this role, you will be required to have an understanding of each of our games in order to be able to assist our fans when necessary. We are looking for multiple team members and ONE team lead – who will be the main point of contact in the experience, and assigning positions and breaks for each day. Our team members must enjoy interacting with people, and know what it takes to provide the best fan experience possible.

The Role

Greet and assist fans with checking-in, in a welcoming and friendly manner
Ensuring smooth operation of the experience with efficiency and enthusiasm
Willing to step in and play against a fan in one of the games, if needed
Providing exceptional customer service by addressing fan needs and inquiries promptly and courteously
Collaborating with team members to maintain a welcoming and organized environment throughout the US Open
Maintain a positive, outgoing demeanor adhering to the core expectations of our Advantage Arena Team Members

Who You Are

Ability to communicate clearly, and professionally with fans.
Competent and comfortable with technology and mobile devices.
Experience or comfortability with PS5, gaming (Roblox, Fortnite etc) is an asset
Ability to stand for long periods of time
Exceptional interpersonal skills with a friendly and approachable demeanor

The salary range for this position is $20.00 per hour. This position is non-exempt. Must be available to work on-site from August 19 - September 8.

Perks

Credential access to the US Open grounds.
$35 per shift on credential for food
Uniform shirts and hat will be provided

U.S. Tennis (USTA)