Cincinnati - Western and Southern Open

Cincinnati - Western and Southern Open Careers

2022 Ticket Office - Tournament Week Volunteer - Cincinnati Tennis LLC (Mason · OH)

Cincinnati Tennis LLC jobs
Sports Jobs in Mason · OH
Ticket Operations: Ticket Operations
Description: Rare opportunity to assist in running one of the world’s premier tennis events.  Each person is given enormous responsibility which offers great preparation and experience for future endeavors.  This internship offers training in advanced techniques utilizing the Ticketmaster/Archtics software, used by most professional sports organizations across the country. 

Location:   Tournament site: 5460 Courseview Dr. Mason, OH 45040 

Dates:   Interns will be asked to work the week of the tournament, along with attending one two hour training session either Aug. 11 or 12.  Tournament dates – August 13 - 21, 2022
Qualifications and Responsibilities:     Willingness, with a smile, to do whatever it takes to run the very best tournaments possible.  This Intern team will be trained on Ticketmaster/Archtics software (including mobile ticketing) and will be responsible for all aspects of tournament patron relations, including processing patron ticket purchases in person at the ticket sales windows during the event, assisting patrons at gate entrances with any general ticketing or mobile/technical ticketing issues, and providing technical support at all ticket entrances.  The ability to communicate via phone and in person in a professional manner.   Basic computer skills, attention to detail Basic accounting skills, as interns are responsible for balancing ticket sales/income each day (retail experience helpful)

Normal Hours:  During the tournament, the ticket office is open from 9am-9pm each day; with a future sales window inside the gates being open from noon-evening match conclusion (approximately 10pm).  Daily 8-10-hour shifts are expected.

Dress: The tournament will provide a 2-tournament logo shirt and cap.  Interns must provide their own navy, white or khaki shorts, skirt, or slacks to compliment the uniform.  Parking in a private lot also included.
These internships are volunteer positions.   
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. Will you be able to provide your own transportation to the tournament site?

  2. Do you have local housing available in or near Cincinnati?

  3. If no, would you be able to secure housing for the duration of the position?

  4. Will this internship be used to fulfill any school requirement?