PGA of America Careers

Product Manager IV (Remote) - PGA of America Corporate (Home Office · FL)

PGA of America Corporate jobs
Sports Jobs in Home Office · FL
Other (consulting, membership, non-profit, real estate): Other

Join a team of proud, passionate, and caring people that together share their diverse talents and backgrounds to serve our members and grow the game of golf. Being at the PGA of America means you are supported, respected, and appreciated for your contributions.

The Product Manager is responsible for the growth and evolution of the product(s) in their portfolio. Working with the business and end users to develop a plan, including objectives and measurable results to help drive prioritization.

Working closely with a Project Manager, who will lead execution, the Product Manager will also be responsible for continuous discovery to understand the users' experience, needs, expectations, etc.; leading experiments to test new features; and reporting out on metrics for those already delivered.

RESPONSIBILITIES (Specific areas of responsibility include but are not limited to):

Actively seek out customer and market insights that lead to high-value digital products.

Communicate and coordinate plans, status and training, both internally and to customers.

Write user stories, prioritize and manage the product backlogging, and perform release planning.

Ensure the creation of valuable products for customers; delivered on time and with great quality.

Hold a deep understanding of and collaborate across all aspects of the business: financial, marketing, sales, legal, partnerships, service customer environment, technical capabilities, user’s development product KPIs and plans to improve them.

Use and communicate product KPIs to assess business impact and drive progress.

Drive marketing and promotion of products throughout their lifecycle.

Contribute substantially to the user experience and design of products.

Select vendors and partners through RFP process and make/buy analyses, support and develop corporate relationships.

Mentor and train other team members on new technologies, design techniques, customer/market development processes, and product management practices.

Push the boundaries of technology to drive increasingly higher levels of engagement and value.

Use persistence and grit to push the business beyond its comfort zone via compelling evidence, constant, communication, and building bridges across functions.


Embody the organization's shared values and help ensure the organization's values-based culture thrives by proactively identifying and addressing any shared values challenges and opportunities you are experiencing. 


No supervisory responsibilities. 


No financial responsibility.


Bachelor’s Degree (B.A.) in product-related field of study or related field preferred.  Master’s degree or further education or experience in a product development related field.

Seven years’ experience working with two or more of the following:  web application development, databases, mobile application development, distributed and parallel systems, machine learning, networking, and/or developing large software systems. Significant product leadership of Agile teams building technical products based on data and customer insights with responsibility for creating value and delivering great design and UX.   Advanced design, problem solving, and troubleshooting skills.   An active contributor and thought leader in the broader technology products industry.

Experience with one or more of the following: user story mapping, user journey maps, persona development, customer development, and entrepreneurship, lean UX, lean startup, dual track scrum.


Job Knowledge/Technology:  Knowledge of product development methods.   Must have skill in operation of computer; skills in word processing and spreadsheet software applications; skills in the use of graphic design tools such as Photoshop and Adobe Illustrator; skills in web-based scripting languages.  Ability to define the features and requirements necessary to deliver a complete product.  Ability to communicate and disseminate their vision to everyone effectively.  Must have ability to maintain confidentiality of sensitive data and ability logically structure processes and procedures.  Must have knowledge of Microsoft Office Suite.\

Judgment: Makes sound decisions; bases decisions on fact rather than emotion; analyzes problems skillfully; uses logic to reach solutions. 

Initiative: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares problems or opportunities in advance and undertakes additional responsibilities.   Responds to situations as they arise with minimal supervision and creates solutions to problems. 

Communications: Writes and speaks effectively; states own opinions clearly and concisely; demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind opinions; asks others for their opinions and feedback; asks questions to ensure understanding; exercises a professional approach with others using all means of communication; uses consideration and tact when offering opinions. 

Problem Solving/Analytical Thinking: The ability to see the “big picture” in complex situations by linking information or by considering an abstract or longer-term perspective; ability to break down a problem, situation or process into its component parts; ability to understand the nature of those parts and their relationship to one another; ability to make thoughtful decisions in situations of uncertainty or risk.  

Organization: The ability to manage multiple projects and determine project urgency in a practical way.   Manage transition from task to task effectively. 

Resourcefulness: The ability to identify opportunities to use resources that are already available or are easy/inexpensive to obtain; ability to consider the surrounding environment before making costly decisions; ability to use imagination and creativity to navigate difficult situations.

Collaboration and Teamwork: Works harmoniously with others to get a job done, responds positively to instructions and procedures and is able to work well with staff while maintaining relationships, which breed productive disagreement and debate.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Some travel required.

This position is not eligible for immigration sponsorship.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

PGA does not discriminate on the basis of race, color, creed, religion, gender, age, disability, sexual orientation, national origin, citizenship, veteran status, gender identity or expression, marital or familial status, genetic information or any other characteristic protected by federal, state or local law. In addition, to ensure full equality of opportunity in all operations and activities of the organization, every staff member employed by the PGA shall be selected under fair employment procedures that provide equal employment opportunities to all people. DFWP.