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Internship - Information Technology - Landover, MD - Washington Football Team (Landover · MD)

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Internship: Internship
 TITLE: IT Intern 
DEPARTMENT: Information Technology
PRIMARY LOCATION: Fed Ex Field


SUMMARY
Expert candidate needed to serve as intern in the Information Technology department of the Washington Football Team


 PRIMARY RESPONSIBILITES
  • Work with Technology staff to field basic trouble tickets and service requests 
  • Assist with support of phone system, telephones and cell phones
  • Distribute new PC’s and laptops as part of annual computer refresh program
  • Plan, design and implement special projects at the direction of IT Staff
  • Assist in improving the efficiency of the Washington Football Team IT organization
  • Prepare documentation related to IT policies and procedures

 REQUIREMENTS:
  • Familiarity with computers; experience with Microsoft Office suite of applications, especially Word, Excel and Internet Explorer
  • Strong interpersonal skills and a desire to work with people 
  • Analytical, structured approach to problem solving
  • Detail oriented, organized
  • Strong writing skills and a desire to diligently document common processes and procedures
  • Committed to going “above and beyond” to serve the customer
  • Ability to lift 50 lbs. and handle physically challenging tasks
  • Desire to gain experience as a computer service professional in a demanding yet highly rewarding industry
  • Ability to work in a fast-paced environment, while managing multiple projects/priorities
  • Provide assistance with IT projects as needed
  • Availability to work during standard support hours (M-F, 7:00 AM to 10:00 PM) along with occasional after-hours and weekend support
  • Other duties as assigned

 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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