2020 GAMEDAY - Entry Gate Ticket Scanners with Houston Texans in Houston · TX

Houston Texans jobs
Sports Jobs in Houston · TX
Facility Operations/Event Staff: Game Day/Event Staff
The Houston Texans are looking for dynamic individuals who subscribe to the Club's core ideals such as character, hard work, discipline and teamwork. We are currently seeking candidates to fill this part-time position for our 2020 season gamedays.

Title:  Gameday – Entry Gate Scanners 
FLSA Status:  Hourly, Non-exempt 
Department:  Ticketing 
Reports to:  Senior Director of Ticket Services  

  • High school diploma required. 
  • Ticketing or general sales experience preferred.  

Skills Required:   
  • Possess effective technological skills 
  • Possess ability to learn new systems and procedures quickly 
  • Possess high energy level and be self-motivated and service-oriented. 
  • Willingness to engage with season ticket members on gameday. 
  • Possess effective verbal and interpersonal communication skills. 
  • Possess effective organizational skills. 
  • Ability to maintain confidential and/or proprietary information. 
  • Job may require walking around and standing for prolonged periods of time in various Club premises in and around NRG Stadium and NRG Park, as may be assigned.   

Basic Function:   Scan both mobile and printed tickets at their assigned gate.
Job Requirements:   
  • Be able to scan all ticket types 
  • Be able to utilize their assigned ticket scanner 
  • Assist the Senior Director of Ticket Services with box office issues or other ticket-related problems that arise on gameday. 
  • Provide exceptional guest services to all guests. 
  • Perform various other tasks that may be assigned from time to time by the Senior Director of Ticket Services or other ticketing department staff members. 
  • Position requires routine face-to-face personal interaction with other Club personal; therefore, job responsibilities must be physically performed in the Club officers and/or various other Club premises in NRG Park as may be assigned and not in a telecommuting matter.  

This is a part-time job that will require you to work all ten (10) Houston Texans home games for the 2020 football season in addition to other various Club-sponsored hospitality and/or VIP events as assigned.

This position requires a flexible weekend schedule and attendance at all (10) 2020 Houston Texans season home games.

Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible.

 If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:

  1. How did you hear about this job?

  2. Does your schedule allow you to commit to all 10 Houston Texans home games during the 2020 season?

  3. Why do you want to be a ticket scanner for the Houston Texans?

  4. Tell me about a time that you encountered an angry customer.