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Staff Assistant, Event Systems (Part Time) with Miami Dolphins in Miami Gardens · FL

Miami Dolphins jobs
Sports Jobs in Miami Gardens · FL
Technical Services: Network Administration/Services
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SUMMARY:        
Responsible for assisting with hardware and software support services for stadium business systems to support game day and events focusing primarily on Point of Sale.  Assist IT team with event preparation, set-up, support and breakdown.


ESSENTIAL FUNCTIONS:
  • Manage and support Point of Sale hardware, software and related technologies. 
  • Monitor activity on all stadium related systems for security compliance, report any noncompliant activity to the Director of Technology Services.
  • Proficient with hardware troubleshooting, system software, diagnostics tools, network connectivity.
  • Support user needs with respect to desktop business applications, interfaces, computer configurations and remote services.
  • Responsible for monitoring and ensuring 99 % availability of all stadium – event based technology resources and services.
  • Assist Event Systems Manager with special projects such as upgrades and new technology initiatives
  • Perform periodic inspections of all POS systems for potential tampering or damage
  • Work on any assigned Help Desk tickets

ESSENTIAL REQUIREMENTS:
  • Actively enrolled or recent graduate of an MIS/IT curriculum
  • Ability to troubleshoot systems for hardware malfunctions and/or network connectivity issues
  • Skilled with Office applications and any other industry standard applications in use by organization
  • Knowledgeable in Windows and Mac computing environments
  • Collaborate with the internal/external resources to provide optimal technology solutions
  • Ability to navigate thru various technology websites to effectively and efficiently find issue resolution
  • Possess excellent communication and writing skills
The Miami Dolphins & Hard Rock Stadium are proud to be Drug-Free Workplaces. Offers maybe contingent on successful completion of drug and background screening.


It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, or other status protected by applicable federal, state, or local law.


Experience
Preferred 2

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