NFL Careers

Fan Engagement Coordinator - Green Bay Packers (Green Bay · WI)

Green Bay Packers jobs
Sports Jobs in Green Bay · WI
Marketing: Marketing
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JOB SUMMARY:  
Assist the Fan Engagement Manager with the daily responsibilities involved in administering the Packers official fan programs (including kids club, PackersEverywhere.com, Packers Perks and other fan program initiatives).
 
JOB RESPONSIBILITIES:
  • Manage and oversee customer service for all fan programs and fan engagement initiatives (answer phone calls, emails, letters, username/passwords, questions, etc.).
  • Review and assist with the Packers Everywhere digital platforms to ensure that content is up to date on a daily basis. Upload contesting/sweepstakes opportunities, sponsored assets and new content. 
  • Assist with daily/monthly reward ideation for the Packers official loyalty platform.
  • Assist and monitor the current/future loyalty platform internal/external integrations.
  • Oversee all fulfillment and distribution for the Packers official loyalty platform.
  • Update and manage Junior Power Pack members’ data and help maintain the Packers’ Microsoft Dynamics database system.
  • Manage weekly fulfillment of membership benefits, including keeping an accurate track of inventory, monthly/yearly mailings, shipping organization, etc. 
  • Execute logistics with all marketing initiatives and assist in partnership fulfillment for Packers Perks, Packers Everywhere and the Junior Power Pack.
  • Oversee yearly ordering for Packers Everywhere, the Junior Power Pack and Packers Perks (membership kits, fan engagement prizing, event giveaways, etc.)
  • Assist with coordination and execution of yearly fan engagement events (Jr. Power Pack football clinic, Packers Training Camp, Packers Everywhere pep rallies, etc.).
  • Assist with NFL fan focused initiatives (Fan of the Year Contest, Inner Circle at the NFL Draft, Fan Mosaics, etc.), as needed.
  • Work Packers home games (capturing content, promoting fan engagement platforms), as assigned.
  • Assist with curating and creating social media content for Packers Everywhere platforms, including but not limited to Facebook, Instagram, Twitter and others as necessary. 
  • Review and analyze fan engagement research surveys.
  • Aiding brand & marketing department as needed.
  • Other duties as assigned.
 
JOB QUALIFICATIONS:
  • Bachelor’s Degree in Marketing, Communications or Public Relations.
  • 2 – 3 years sports background.
  • Self-starter with the ability to quickly learn and adapt in a professional setting.
  • Excellent interpersonal, verbal and written communication skills.
  • Experience with loyalty platforms is preferred.
  • Experience with social media and content development.
  • Ability to work on gameday as needed.
  • Ability to work non-traditional hours as needed.
  • Some travel may be required. 
 
Physical Demands and Work Environment:
  • Ability to sit for extended periods of time. 
  • Ability to remain in a stationary position for periods of time. 
  • Ability to focus on projects for periods of time. 
  • Occasionally lift and carry up to 25 pounds. 
  • Operates in a professional office environment. 
  • Role routinely uses standard office equipment. 
 
SUPERVISES: This position does not have any supervisory responsibility.
 
SUPERVISED BY: Fan Engagement Manager
 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 
This job description has been approved by management. This job description is not designed to cover or contain a comprehensive listing, and duties and responsibilities may change at any time with or without notice.


All resumes submitted will be reviewed and selected qualified candidates will be contacted for an interview.

 

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