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Ticket Operations Coordinator with Tampa Bay Buccaneers in Tampa, FL

Tampa Bay Buccaneers jobs
Sports Jobs in Tampa, FL
Ticket Operations: Ticket Operations
The Tampa Bay Buccaneers vision is to be the premier NFL Franchise both on and off the field that sets the standard in global sports entertainment and embodies the spirit of Tampa Bay. The Buccaneers aim to employ individuals whose professionalism and dedication align with our vision.

Employees must be able to perform the essential functions of this position satisfactorily.  The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required.  If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.

Core Functions:

  • Manage/monitor ticket inventory for all on sale events 
  • Update pricing as necessary for all on sale events 
  • Coordinate fulfillment and distribution of all internal tickets including individual staff requests and departmental requests
  • Serve as main contact on game day for ticket resolution in ticket office
  • Reconcile value card and gift card programs
  • Assist with season ticket renewals, invoicing and payments related to general and club season tickets
  • Maintain records and files
  • Handle departmental shipping and distribution of packages/parcels
  • Reconcile daily cash/check ticket payments
  • Coordinate image assets for Buccaneers AccountManager, Mobile Tickets, and Ticketmaster.com
  • Consistently monitor Buccaneers Account Manager, TM.com, Buccaneers.com for quality control and make necessary updates
  •  Utilize Pricemaster to make pricing updates as necessary
 

Skills & Abilities

  • Excellent skills with MS Office products (Word, Excel, Access and Outlook) 
  • Excellent written and verbal communication skills 
  • Excellent problem solving skills
  • The ability to set goals and achieve objectives in a timely and efficient manner
  • Strong multi-tasking with attention to detail
  • An outgoing personality and a professional demeanor 
 

Technical Knowledge

  • Experience with Archtics/Ticketmaster ticket systems
  • Familiarity with SalesForce
  • Prior experience using Pricemaster preferred
 

Experience & Education

  • Bachelor's Degree in Business Administration, a related field or commensurate work experience
 

Work Environment

The Company is a professional, fast paced, creative business environment.  Other environment conditions:
  • Extended evening, weekend work hours sometimes required; required to work all home games; may have to work occasional holidays; some road game travel may be required
  • Stressful and demanding work environment in executing work on short deadlines
  • Computer and desk work are a significant part of daily activities
  • Sitting, standing, working with hands for extended periods of time
  • Rarely is lifting more than 20 pounds required
 
This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position.  It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.  Employees may be assigned additional responsibilities as necessary.   The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations, or the work environment changes.  This document describes the position currently available and is not an employment contract.

The position covered by this Job Description is expressly declared to be “at will, meaning the Company has the right to terminate the incumbent’s employment at any time, with or without cause.  Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon any employee.  Any change to this “at will” employment status must be in writing and signed the by the Chief Operating Officer of the Company.
 
It is the policy of the Buccaneers to provide equal employment opportunity to all individuals regardless of race, color, religion, sex, national origin, marital status, disability, age, veteran status or any other legally protected status.
 

Job Questions:

  1. How did you hear about this job?

  2. How confident are you in your abilities working with Archtics?

  3. What are your salary requirements?

  4. Do you have a flexible schedule and the ability to work all home games? Please respond Yes or No.


 

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