NFL Careers

Heinz Field Game Day Team Members - Heinz Field/ Pittsburgh Steelers (Pittsburgh · PA)

Heinz Field/ Pittsburgh Steelers jobs
Sports Jobs in Pittsburgh · PA
Facility Operations/Event Staff: Game Day/Event Staff
Overview
Heinz Field is looking for candidates that are committed to bringing world-class events to life through exceptional guest experience! Game Day Team Members have the ability to impact each guest's experience and do everything they can to enhance the experience while abiding by company policies. Team Members are positioned at gate locations, seating bowl sections, escalators, elevator lobbies, and entry and exit doors to ensure an efficient and helpful arrival, in-game experience, and egress for our fans. The key duties and responsibilities of Game Day Team Members include, but are not limited to the following:

Responsibilities
  • Possessing and displaying an in-depth knowledge of the stadium layout and policies.
  • Identify problems before/when they occur and quickly contact the best representative to rectify the situation (Cleaning, Security, Managers, etc.).
  • Directing guests inside the stadium to the proper section, concession stand, or other area.
  • Assisting ADA guests by escorting them via wheelchair from the gates to their seats.
  • Keeping the aisles and walkways clear of guests.
  • Ensuring guests do not obstruct others' views by walking to their seats while a play is in action.
  • Reporting any and all incidents to a Supervisor.
  • The best candidates will possess a passion for engaging and interacting.
  • All other responsibilities are assigned and vary by department.
  • Some departments offer union positions. If hired for a department with a position in this category, you would be required to join the specified union and incur any costs/fees associated.

Requirements
  • Candidates must be flexible - Able and willing to work weekends, evenings and holidays when required.
  • Candidates may be assigned outdoors for long periods of time in a range of weather conditions.
  • Candidates must be able to commute to and from Heinz Field.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

 

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