NFL Careers

FAN EXPERIENCE INTERN - PAYROLL & SCHEDULING with Philadelphia Eagles in Philadelphia, PA

Philadelphia Eagles jobs
Sports Jobs in Philadelphia, PA
Internship: Internship
Position Summary:
The Fan Services-Payroll & Scheduling Intern will enhance their education by working under the direct supervision of the Game Day Staff Payroll & Scheduling Coordinator. They will also learn from the Full Time Fan Services Staff of the Philadelphia Eagles. This role will be responsible for assisting in the management of Game Day Staff as well as completing office duties for the organization and other responsibilities as needed.  

Reporting Relationships:
  • The Fan Services-Payroll & Scheduling Intern will report to the Game Day Staff Payroll & Scheduling Coordinator.  

Position Responsibilities:
  • Develop and maintain day-to-day staff communication via phone and email
  • Become proficient in ABI MasterMind program and assist in maintaining/updating event schedules for Game Day Staff
  • Assist with evaluating staff performance, creating and sending employee performance notification letters and termination letters
  • Assist with planning, logistics, and execution of Game Day Staff Hiring, Game Day Staff Trainings, Game Day Staff Appreciation Days, and Game Day Staff Post-Season Party
  • Works with Human Resources and Accounting departments to ensure Game Day Staff employment files are up to date and payroll adjustments are processed in a timely manner
  • Assist with the Eagles Charitable Foundation’s 50/50 Raffle Operation on Eagles Game Days. Manage a raffle team of 40+ staff members
  • Assist with employment verifications for current and prior employees
  • Analyze employee feedback to identify areas of improvement
  • Assist with organizing and managing Employee Check-In
  • Assist with event day preparation, including copying and organizing materials and equipment
  • Work all events at Lincoln Financial Field as well as Game Day Staff related events
  • Perform additional duties as assigned by any member of the Fan Services Department

Desired Competencies:
  • Integrity & Values -
Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
  • Interpersonal Confidence
Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.
  • Adaptability
Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly. 
  • Managing Processes
Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow.
  • Organizational Ability
Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.

  • Bachelor’s Degree required. 
  • Ability to maintain a high level of confidentiality and professionalism with all business matters
  • Self-motivated with the ability to prioritize multiple projects
  • Excellent verbal, written, and interpersonal communication skills required, with excellent organizational, planning abilities
  • Should have strong interest or background in Human Resources and Operations
  • Preferably has previous Human Resources and/or Guest Services experience

Job Questions:

  1. How did you hear about this job?

  2. What is your expected Graduation Date?

  3. When are you available to start this full-time post-graduate intership?

  4. Do you have any related experience from previous internships? Please explain.


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