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Senior Vice President, Consumer Sales & Premium Partnerships - New York Jets (Florham Park · NJ)

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Ticket Sales and Services: Ticket Sales Management
The Senior Vice President, Consumer Sales & Premium Partnerships, is responsible for overseeing revenue generation and fulfillment for all consumer, group and premium ticket sales and services. Reporting to the Team President, he or she provides strategic vision and hands-on leadership aimed at consistently increasing overall performance and revenue growth for the team. 
 
Responsibilities:          
  • Direct and manage the Ticket Sales & Service and the Premium Partnership departments, including approximately 40 full-time employees. 
  • Work collaboratively with key stakeholders to develop and implement the overall ticketing strategy to maximize revenue and customer satisfaction in conjunction with the budget expectations of the organization.
  • In conjunction with key stakeholders, develop and execute the overall business plan/budget, including sales goals, pricing strategies and key tactics to maximize suite retention and new sales performance in full season, half season, single-game suites and premium groups sales.
  • Negotiate new sales and renewals of luxury suite contracts. 
  • Review market analyses and develop sales campaigns.
  • Review and update price and value of all tickets and develop new pricing models, as appropriate.
  • Create successful application of variable or dynamic pricing models for season tickets, group tickets and suites sales.
  • Implement best-in-class strategies and systems to motivate staff and accomplish ticket sales and service goals and ensure the performance of all team members to achieve organizational and individual goals.
  • Utilize data and analytics to achieve organizational goals and individual metrics. 
  • Ensure customer service and retention relationships are being managed on an ongoing basis for season ticket holders and premium partners. 
 
Qualifications/Skills:  
  • A high-performing ticketing sales executive with 15-20 years of broad management experience within positions of increasing responsibility.
  • Demonstrated experienced in sales analytics, leadership, strategy development, and operations management.
  • Strong proficiency in ticketing systems, managing ticket inventory, budgeting, and pricing strategy.
  • Sound business acumen and understanding of key economic drivers and obstacles of an organization’s ticketing operations.
  • Strong written communication skills. 
  • Demonstrated ability to work both collaboratively and independently to develop and implement initiatives. 
  • Strong interpersonal and judgment skills, as well as a strong sense of self-awareness and emotional intelligence.
  • High ethical standards and the ability to maintain confidential and/or proprietary information.
  • Must be flexible and a reliable team player, both within own department and within the overall organization.
  • Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives.
  • Must exemplify skills and experience in sound employment practices such as hiring, training and performance management.
  • Bachelor’s degree or equivalent experience. 

General Information: 
  • The New York Jets are proud to be an equal opportunity employer.  It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, creed, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender (including gender nonconformity, status as a transgender individual, gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, affectional orientation, marital status, civil union status, and domestic partnership status, age, physical or mental disability, genetic information, service in the uniformed services, or any other characteristic protected by federal, state or local law.  The New York Jets are committed to providing reasonable accommodations for candidates with disabilities.
  • Consistent with our commitment to maintain a safe workplace, all new hires are required to be fully vaccinated against COVID-19 and provide verification of vaccination prior to their start date, unless they receive an approved exemption under applicable law.  “Fully vaccinated” refers to at least two (2) weeks after the final dose on a two-dose vaccination series (Pfizer or Moderna) or at least two (2) weeks after a single-dose COVID-19 vaccination series (Johnson and Johnson).  In accordance with CDC recommendations, we recommend all new hires and employees stay up to date with their COVID-19 vaccination.   “Up to Date” currently means that a person has completed their primary COVID-19 vaccine series, plus a booster vaccine, if eligible.  For more information please refer to the below CDC page: https://www.cdc.gov/coronavirus/2019-ncov/vaccines/stay-up-to-date.html .   

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