NFL Careers

Account Executive, Group Sales with Miami Dolphins in Miami Gardens, FL

Miami Dolphins jobs
Sports Jobs in Miami Gardens, FL
Ticket Sales and Services: Ticket Sales
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Overview: 
We are looking for “Elite Sellers” to sell group tickets for the Miami Dolphins and Hard Rock Stadium. This world-class, renovated stadium is a global entertainment destination and the home to the Miami Dolphins, University of Miami football and the Orange Bowl. It also plays host to world class events such as the Super Bowl, College Football Championship, international soccer matches, and major festivals and concerts.
The Dolphins have recently completed a $500 million stadium modernization and were nominated in 2016 for Sports Business Journal’s Sports Team of the Year Award and Best Sports Facility of the Year Award. The team has seen record growth in ticket sales and has become recognized as one of the premier organizations to work for in sports. Under the direction of CEO Tom Garfinkel and CMO Jeremy Walls (SBJ 40 under 40 winner) the ticket sales team is prepared to continue to maximize revenue and grow careers.
We live by “Attitude, Effort, Results”, and we’re looking for the next person who wants a long and successful career in the revenue-generating side of the sports industry.

Job Purpose:
You will be primarily responsible for selling group tickets and memberships for Dolphins games while having the ability to sell luxury seating and executive suites for Hard Rock Stadium events. You will also manage existing group sales accounts and expected to renew and grow revenue each year. We are seeking a professional, self-motivated, positive individual who is coachable when provided guidance from our leadership team to maximize revenue.

Essential Duties and Responsibilities:
  • Research, prospect and establish potential Group Leaders through daily phone calls and emails
  • Meet or exceed established Group Sales revenue goals
  • Adhere to department guidelines in relation to call volume and outside networking opportunities
  • ‘Outside the box’ thinker as it relates to revenue generation 
  • Maintain a high level of customer service to new and existing clients
  • Work with related departments to improve communication and maximize the fan experience
  • Maintain timely and accurate records detailing Group Sales performance, appointment recaps, member account management and sales prospecting activities
  • Represent organization at various networking and/or offsite community events promoting ticket sales
  • Optimistic team-first attitude, as well as the competitive desire to be the best
  • Additional related duties as assigned

Minimum Qualifications:
  • Bachelor’s degree required
  • (1) to (3) years of related experience, preferably in Sports & Entertainment
  • Knowledge and passion for sales and leadership
  • Superior presentation and organizational skills
  • Team player with the ability to handle multiple assignments in a fast-paced environment
  • Successful track record of achieving revenue goals
  • Strong customer service and interpersonal skills
  • Ability to work irregular hours, events, weekends and holidays as required
  • Familiarity with Microsoft Dynamics CRM Platform
  • Working knowledge of Microsoft Word, Excel and PowerPoint
  • Excellent written and oral communication skill
  • Bilingual (English/Spanish) a plus

Culture:
Candidates often ask us, “What’s the culture like?” We are a fast pace, results driven culture that prides itself on producing best in class results and doing so with high integrity. On a daily basis employees take advantage of an on-site employee gym, catered lunch each day, and our very own coffee bar.

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

The Miami Dolphins & Hard Rock Stadium are proud to be Drug-Free Workplaces. Offers maybe contingent on successful completion of drug and background screening.
 
It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, or other status protected by applicable federal, state, or local law. 

Job Questions:

  1. How did you hear about this job?

  2. Yes or No: Do you have previous experience in group sales?

  3. Yes or No: Do you have a minimum of 2 years of sales experience in sports?

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