MetLife Stadium, home to the New York Giants and New York Jets is seeking a Coordinator, Special Events Sales & Service. This is an exempt level position reporting to the Sr. Manager, Special Events.

Summary:

The Special Events Department is responsible for selling, booking, and operating all non stadium-wide events which total approximately 330 events per year. The Special Events Manager will have a strong role in generating event sales, building client relationships, and executing a portion of events.

Management Responsibilities:

Assist in management of departmental budget and revenue
Execute Tour Program by interviewing, training, and scheduling stadium tours, and Tour Guides

Essential Duties and Responsibilities:

Includes the following, other duties may be assigned.

Identify new business opportunities, retain existing clients, and solicit new clients to support and exceed department revenue goals
Work directly with clients through the contracting process (i.e., provide availability of calendar and club spaces, schedule initial site checks, manage and execute contracts)
Review, negotiate, and provide executed contracts to Event Coordinators for logistical execution
Assist as needed with cornerstone and corporate partner events
Execute special events and team events on an operational level when needed
Maintain positive client relationships to ensure recurring events
Implementation of CRM database for event and prospect management
Maintain data from post-event surveys and implement feedback moving forward
This position requires the availability to work nights and weekends as required by event calendar
Ability to work concerts and other stadium events as needed

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:

Experience/ Education:

BA/BS in Business or related field required
Minimum 2-3 years related experience in sales, client service, and events
Strong experience in sales management and proficiency in pipeline/account management and sales management tools such as a CRM required

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Adaptability -

Adapts to changes in the work environment;
Communicates changes effectively;

Customer Service -

Manages difficult customer situations;
Responds promptly to customer needs;
Responds to requests for service and assistance.

Communication Skills -

Speaks clearly, listens and gets clarification;
Demonstrates group presentation skills;
Writes clearly and informatively;
Able to read and interpret written information.
Ability to interact with people of various socio-economic and educational backgrounds.

Professionalism -

Follows instructions, responds to management directions;
Treats people with respect;
Maintains confidentiality;
Is consistently at work on time;
Arrives at meetings and appointments on time.

Other Skills and Abilities:

Exceptional interpersonal skills to build rapport and relationships with a variety of clients within managed accounts;
Creative approach to optimizing stadium presence in marketplace;
Detail-oriented, highly organized and able to prioritize multiple projects;
Polished communicator, both in writing and orally; Strong client-relations skills and refined attitude at all times; Required knowledge of Microsoft Word, Excel, Outlook, PowerPoint;
Must be highly motivated and a collaborative team player
Photoshop familiarity is a plus

Physical Qualifications:

Ability to regularly stand, walk, talk, hear, use hands to handle or feel, and climb stairs

Work Environment:

The noise level in the work environment is usually moderate, however, during events; the noise level may be loud. Employee will be required to work nights, weekends, etc. due to unique Special Events schedule when necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.