NFL Careers

Ticket Operations Intern (Summer & Season Internship)

LA Rams
Agoura Hills, CA
Internship: Internship
The Ticket Operations Intern will be responsible for assisting with day-to-day tasks and immediately contributing to the goals of the Ticket Operations Department. The ideal candidate must demonstrate an outstanding work ethic, excellent attitude, maturity, excellent oral and written communication skills and be willing to take direction. Must be able to fulfill internship assignment on a full-time basis during the summer and potentially as needed during the season.

Job Responsibilities:

  • Assist with game day box office, in-person customer visits, phone inquiries, seat adjustments, replacement tickets and relocations.
  • Maintain high level of service and professionalism with all customer interactions.
  • Effectively utilize Ticketmaster Archtics ticketing software and Microsoft CRM to manage customer accounts.
  • Provide an excellent customer experience for external and internal stakeholders.
  • Perform various clerical duties including filing and fulfillment of mailing projects.
  • Perform other duties assigned.

Qualification Requirements:

  • Positive attitude and work ethic.
  • Excellent written and verbal communication skills.
  • Ability to organize and prioritize tasks.
  • Works well in a team environment.
  • Flexibility to work non-traditional hours in a non-traditional setting.
  • Reliable transportation is required for periodic local travel and all work-related mileage will be reimbursed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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