NFL Careers

Seasonal Member Service Representative - Game Day - LA Chargers (Inglewood · CA)

LA Chargers jobs
Sports Jobs in Inglewood · CA
Ticket Sales and Services: Client Relations/Customer Service
Summary:
The Los Angeles Chargers are seeking qualified Game Day Interns to provide exemplary customer service and support to Season Ticket Members and the general public. Game Day staff will report to the Director of Service. Training Camp* will take place in at Jack Hammett Sports Complex in Costa Mesa, CA, from July 30 - All home games will take place at SoFi Stadium* in Inglewood, CA.
*Subject to change 
 
Responsibilities:
  • Act as a Guest Services liaison during training camp and all Los Angeles Chargers home games
  • Serve as the eyes and ears for the Member Services team and provide SoFi Stadium information
  • Greet guests and communicate entrance policies along with mobile ticketing assistance
  • Assist with escorting of guests and working Premium Areas when needed (Club, Suites, etc)
  • Maintain a working knowledge of company and venue operations as well as ticket office policies
  • Communicate with guests in a friendly and professional manner
  • Assist with various duties during home games to make for an enjoyable experience for all guests
  • Must be willing and able to work weekends, evenings and game days as required
  • Other duties as assigned by management
 
Skills and Attributes:
  • Minimum of 2 years customer service experience
  • Excellent verbal communication and written skills
  • Positive attitude and strong work ethic
  • Independent problem solver
  • Ability to work well within a team environment
  • Able to stand for the entire work shift and work in differing weather conditions
  • Archtics and Ticket Master experience a plus but not required
 
Home Game Schedule:
 | Sunday, Aug. 22 | vs. 49ers* | 4:30 PM | SoFi Stadium
 | Sunday, Sep. 19   | vs. COWBOYS  | 1:25 PM | SoFi Stadium
 | Monday, Oct. 4  | vs. RAIDERS | 5:15 PM | SoFi Stadium
 | Sunday, Oct. 10  | vs. BROWNS | 1:05 PM | SoFi Stadium
 | Sunday, Oct. 31  | vs. PATRIOTS | 1:05 PM | SoFi Stadium
 | Sunday, Nov. 14    | vs. VIKINGS | 1:05 PM | SoFi Stadium
 | Sunday, Nov. 21    | vs. STEELERS | 5:20 PM | SoFi Stadium
 | Sunday, Dec. 12 | vs. GIANTS | 1:05 PM | SoFi Stadium
 | Thursday, Dec. 16 | vs. CHIEFS | 5:20 PM | SoFi Stadium
 | Sunday Jan. 2  | vs. BRONCOS  | 1:05 PM | SoFi Stadium
*preseason game

Other Required Events:
  • Friday, Jul. 30 – Friday Aug. 20   Training Camp  
    • 9:00 AM - Jack Hammett Sports Complex

  • Sunday, Aug. 8  Fan Fest 
    • 12:00 PM - SoFi Stadium
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. Do you have any sports game day experience?

  2. Are you currently in school?

  3. List any conflicts you have with the schedule outlined in the job description.


 

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