NFL Careers

Receptionist - Jacksonville Jaguars (Jacksonville · FL)

Jacksonville Jaguars jobs
Sports Jobs in Jacksonville · FL
Administration/General Management: Receptionist/Switchboard
About the Jacksonville Jaguars 
The Jacksonville Jaguars are a professional football team and a member of the National Football League. The Jaguars are one of the NFL’s youngest franchises, and played its first regular season home game on September 3, 1995. The Jaguars are owned by Shahid Khan, a visionary leader whose businesses include Flex-N-Gate (auto parts) and Fulham Football Club (UK soccer team). The Jaguars play at TIAA Bank Field in downtown Jacksonville, Florida. Under Mr. Khan’s leadership, TIAA Bank Field has evolved to include some of the most unique stadium assets, including swim spas and 19 video boards, two of which are longer than a football field.    
 
The Jaguars company values are Passion, Respect, Innovation, Dedication and Empowerment (PRIDE). The Jaguars believe in the importance of diversity, continual learning and transparency. We also understand the role that excitement, originality and fun play in the workplace. All of these ideas come together to build a strong and dynamic workplace culture. Because of this, we are dedicated to, and encouraged by, leading the way in developing a distinct and inclusive team. 
 
Summary
As the “face” of the Jaguars, the Receptionist must maintain a professional, helpful demeanor both in person and on the phone with guests, stadium partners and coworkers. This role is responsible for managing incoming guests, answering a multi-line phone system, and answering general questions or concerns as appropriate.  
 
The Jaguars company values are Passion, Respect, Innovation, Dedication and Empowerment (PRIDE). The Jaguars believe in the importance of diversity, continual learning and transparency. We also understand the role that excitement, originality and fun play in the workplace. All of these ideas come together to build a strong and dynamic workplace culture. Because of this, we are dedicated to, and encouraged by, leading the way in developing a distinct and inclusive team. 
 
Job Responsibilities
  • Operate the main incoming phone line and direct calls accordingly
    • Assist fans and guests with basic venue and event questions
  • Greet all guests and staff in a professional and courteous manner
  • Coordinate the delivery and pick-up of packages and correspondence left at the front desk
  • Operate gate and lobby door releases for staff and guests
    • Work alongside contracted security partner to ensure office areas are safe and secure
  • Special projects and other duties as assigned to meet business needs of other departments

Job Requirements
  • Available Monday–Friday from 9:15am – 4:00pm, in addition to at least 5 home game dates and other events as needed (which may include some nights, weekends or holidays).
  • Excellent verbal and written communication skills
  • Courteous and professional at all times
  • Able to multi-task and take initiative
  • Team player with a helpful mindset
  • Reliable and punctual 
  
View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!
 
Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 
 
By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.
 
Any personal data (including any sensitive personal data) that you provide to the Jaguars as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Jaguars or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with the Jaguars. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Jaguars, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Jaguars affiliates and to third-party organizations providing services to the Jaguars. Your personal data will be retained in accordance with the Jaguars document retention policies and applicable laws.

Job Questions:

  1. What is your wage expectation? (Must provide value)

  2. Are you eligible to work in the United States, as required for this role?

  3. Tell us why you would make a great Receptionist for the Jaguars!


 

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