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Ticket Operations Intern with Indianapolis Colts in Indianapolis · IN

Indianapolis Colts jobs
Sports Jobs in Indianapolis · IN
Internship: Internship
JOB DESCRIPTION
Summary/Objective:
This position will assist in all areas of the ticket operations department. This is a full-time, paid internship and entails 40+ hours during the work week (Monday–Friday) and weekends when needed, including all Indianapolis Colts home games.  This position will begin in February 2020 and end in February of 2021 or at date is subject to change dictated by the Indianapolis Colts. 

Job Responsibilities:
1)    Customer service–answering phone, email, mail and walk-in inquiries.
2)    Maintain and update Season, mini plan, group, and single game accounts.
3)    Payment processing and distribution of season tickets.
4)    Other duties as assigned by the ticket office management

Qualifications:
1)    Sufficient experience in customer interaction and telephone etiquette.
2)    TicketMaster Archtics operating system knowledge beneficial.
3)    Proficient and accurate data entry skills.  
4)    General knowledge of Microsoft Office, emphasis on Word and Excel.

Physical Demands and Work Environment:
1)    Ability to sit for extended periods of time.
2)    Ability to walk and stand for extended periods of time throughout the day. 
3)    Ability to focus on projects for periods of time.
4)    Operates in a professional office environment.
5)    Role routinely uses standard office equipment. 

Deadline: please submit a cover letter and resume by the end of the day, Tuesday, February 4, 2020. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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