NFL Careers

Lead Retail Sales Associate with Dallas Cowboys Pro Shops in Fort Worth · TX

Dallas Cowboys Pro Shops jobs
Sports Jobs in Fort Worth · TX
Retail/Licensing: Retail Sales Associate
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The Lead Retail Sales Associate is responsible for directing all activities required to achieve store goals, including sales objectives, customer service, mentoring and retention of sales staff, loss prevention, and merchandise sales in the Dallas Cowboys Pro Shop. The Lead Retail Sales Associate assists the Store Manager in operations and executing development and business plans. The Lead Retail Sales Associate position is a leadership position that is focused on store-wide communications, training, and supports store/retail associates. The Lead Retail Sales Associate reports to the Pro Shop Manager.
Job Duties: 
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts and/or performing services for customers
  • Hire, train, and evaluate employees, promoting or terminating when appropriate
  • Examine merchandise to ensure that it is correctly priced and displayed; train employees on pricing and merchandising
  • Functions as a role-model to ensure clients remain a top-priority
  • Perform all duties of the Retail Sales Associate
  • Perform other functions and activities as directed by the Pro Shop Manager
  • Generate sales by recommending, selecting, and locating merchandise based on customer needs 
  • High School Diploma or GED required
  • 1 – 2 years of retail clothing experience required
  • 1 – 2 years of retail supervisory experience preferred
  • Able to stand for extended periods (3 hours or longer)
  • Ability to lift up to 50 pounds regularly.
  • Able to communicate information effectively and use analytical skills to make decisions
  • Able to troubleshoot/problem solve and remain calm in difficult situations
  • Able to work with honesty and integrity in all decisions and actions
  • Able to lead by example and encourage others  to follow
  • Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness 
  • Able to work well within a team environment, offering assistance and support to team members whenever necessary
  • Able to work flexible hours, including nights and weekends

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:

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