NFL Careers

Formation Intern with Formation in Frisco · TX

Formation jobs
Sports Jobs in Frisco · TX
Internship: Internship
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Formation is a premium and professional collaborative workspace concept developed by the Dallas Cowboys, with its flagship location at The Star in Frisco. This role reports directly to the Membership Manager. 
Role Objectives: 
  • Assist in membership services, sales and retention 
  • Assist membership team with social content and events 
  • Help maintain a professional environment for all members 
Areas of Responsibilities: 
  • Sales & Retention: be capable of touring prospects and provide information on all levels of Formation Memberships if needed, relay member feedback to Membership Manager, assist in achieving high retention rates, answer inbound sales calls and coordinate tour times. 
  • Member Relations: maintain professional presence, engage with members to build a sense of connectivity through weekly events and assist in welcoming guests. 
  • Operations: Maintain high standards of facility, inventory management and operational excellence and maximize management software resources. Lead daily walkthroughs and on-site activity tracker multiple times a include in Formation’s Daily Report.
  • Profitability: Assist in meeting sales and retention goals. 
  • Events & Social Media: Assist in setup and breakdown for unique events, promoting events to members and manage online content through Formation’s social media platforms and internal software. Assist in management and creation of Formations social content on LinkedIn and Facebook.
  • Administration: Assist in distribution of mail. Assist in set up, breakdown and booking of conference rooms for members. Be available to members as a go-to source for troubleshooting the use of tools available to them within the space. 
  • Hospitality: Assist with troubleshooting support with members and maintaining an environment/experience that is consistent with the high standards of the Dallas Cowboys brand, infect environment with a sense of optimism and warmth, serve members and other stakeholders exceedingly well. 
  • Given the entrepreneurial nature and growth of our organization, employees should expect evolving business needs. As such, additional duties and projects may be assigned. 
Key Characteristics: 
  • Positive, professional and energetic demeanor. 
  • Strong communication and listening skills, patient, highly organized and solution oriented. 
  • Keen ability to make appropriate connections within members, intuitive. 
  • A team player with an appreciation for entrepreneurship and a heart for servitude. 
  • Highly motivated self-starter with high standards for excellence.

The Dallas Cowboys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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