NFL Careers

FirstEnergy Stadium Security Staff with Cleveland Browns in Cleveland, OH

Cleveland Browns jobs
Sports Jobs in Cleveland, OH
Facility Operations/Event Staff: Security
PRIMARY PURPOSE
FirstEnergy Stadium (FES) Security Personnel provide a safe and pleasant environment for all visitors, guests, FES Partners and employees of the Cleveland Browns.  FES Security Personnel perform proactive security functions when dealing with safety hazards, inappropriate conduct, disturbances and threats to property.  FES Security Personnel will perform their responsibilities in a courteous and professional manner, through approved policies and procedures of the Cleveland Browns.  FES Security Personnel must be available at least  24 hours per week.  Shifts may include overnights, holidays and weekends.

SHIFTS TO BE FILLED
These are a list of the shifts we need filled, please select in the questions when applying, which ones you prefer:
  • 2nd Shift (3p-11p) on weekends, we define weekends as Friday, Saturday and Sunday
  • 2nd Shift (3p-11p) Monday through Thursday
  • 3rd Shift (11p-7a) on weekends, we define weekends as Friday, Saturday and Sunday
  • 3rd Shift (11p-7a) Monday through Thursday 

RESPONSIBILITIES AND DUTIES
  • Responsible for maintaining order by utilizing a strong command presence, active listening and the highest level of customer service when dealing with guests, visitors, contractors, FES Partners and Cleveland Browns staff
  • Responsible for standard patrols of all levels of FES and grounds, monitor FES CCTV, manage all official access points to FES, acknowledge and respond accordingly to all fire safety alerts, manage the distribution of FES keys, rolling stock and company assets, monitor all safety and security related systems and report all activities deemed essential information by FES Security Supervisors. These systems include, but are not limited to:
o    Milestone Video Management Software
o    24/7 Software
o    P2000 Access Control System
o    EasyLobby Visitor Management System
o    KeyWatcher 
o    Simplex Fire Safety
  • Responsible for the screening of all guests, visitors, contractors, FES Partners and Cleveland Browns personnel as outlined by the NFL Best Practices Guide and Cleveland Browns Employee Handbook
  • Escalate and take appropriate action as it relates to any guests, visitors, contractors, FES Partners or Cleveland Browns staff who are non-compliant with direction given to them by their facility point of contact or FES Security
  • Responsible for the vetting and screening of all vehicular traffic entering the stadium 
  • Prepare and submit comprehensive reports as needed
  • Complete all duties as assigned by Shift Supervisors

ESSENTIAL JOB KNOWLEDGE
  • Ability to work independently, prioritize, and make quick and decisive decisions with confidence
  • Familiarity with payroll and scheduling systems
  • Clear understanding of all company policies and procedures
  • Clear understanding of individual staff responsibilities within the department
  • Exhibit strong command presence 
  • Utilize situational awareness 
  • Basic computer skills specifically including Microsoft Office Suite and industry standard software
  • Basic understanding of standard office equipment including AV equipment, smartphones, and photocopiers
  • Familiarize yourself with the Cleveland Browns EOP as it relates to pertinent policy and procedures executed by the 24/7 FES Security Department

JOB REQUIREMENTS
  • Demonstrated ability to solve fan and visitor issues efficiently and to the satisfaction of both parties
  • Clearly, effectively, and professionally interact with staff, supervisors, fellow departments, contractors and the public
  • Obtain a valid Ohio Driver License
  • Maintain a clean driving record 
  • Ability to read, write and speak English
  • Ability to walk, stand, and climb stairs and ramps during entire shift (8 – 12 hours)
  • Ability to lift, carry, and transport large boxes and items in excess of 25 lbs
  • Availability to work long and irregular hours including nights, weekends, holidays, NFL games and special events including but not limited to soccer, football, concerts and banquets




We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. How did you hear about this job?

  2. Please select a preferred shift (Yes or No): 2nd Shift (3p-11p) on weekends, we define weekends as Friday, Saturday and Sunday

  3. Please select a preferred shift (Yes or No): 2nd Shift (3p-11p) Monday through Thursday

  4. Please select a preferred shift (Yes or No): 3rd Shift (11p-7a) on weekends, we define weekends as Friday, Saturday and Sunday

  5. Please select a preferred shift (Yes or No): 3rd Shift (11p-7a) Monday through Thursday


 

Copyright 2018 TeamWork Online