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Group Sales Account Executive - Detroit Lions (Detroit · MI)

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Sports Jobs in Detroit · MI
Ticket Sales and Services: Ticket Sales
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Ford Field Management, LLC is Detroit's premier sports and entertainment destination and is the game day home of the Detroit Lions. Throughout the year, Ford Field hosts events such as concerts, motorsports, college and high school sports, high school and college graduations, and more. Ford Field also has space available for conferences, meetings, and banquets. Ford Field has hosted major events such as Super Bowl XL and the 2009 NCAA Men's Basketball Final Four.
Ford Field Management and the Detroit Lions currently need a Group Sales Account Executive. The position is based at Ford Field.  This position may be temporarily remote based due to COVID-19.  We will accept applications for this position until 11:59PM on July 31, 2021. 

POSITION SUMMARY: 
The Group Sales Account Executive will be responsible for corporate, consumer, and group account acquisition for all hospitality inventory and will directly impact the growth and expansion of our customer base. This position will work within the ticketing department to achieve customer satisfaction, revenue generation, with long-term personal, premium, and group goals that are in line with the company’s overall objectives.    

ESSENTIAL FUNCTIONS:
The Group Sales Account Executive position will have daily responsibilities including, without limitation, the following:
  • Promote, sell and service group tickets and suite packages 
  • Develop and implement group sales strategies, theme nights and other group sales initiatives.
  • Pursue new account acquisition through personalized sales presentations over the phone and in person. 
  • Schedule meetings and conduct presentations with prospective group buyers
  • Seek and implement group sales and service best practices
  • Cultivate leads through cold calling, face to face appointments, networking, in-stadium presentations and inbound inquiries
  • Involvement in all stages of the group sales cycle from lead generation to closing
  • Responsible for troubleshooting client concerns and facilitating resolutions
  • Participate in non-gameday sales events as necessary (offsite meetings, sales booths, open houses, training camp, group ticket sales events, NFL Draft parties, etc.)
  • Develop and enhance relationships with current clients to increase growth opportunities through exceptional service and referrals 
  • Entertain prospects and on gameday and at Ford Field events to ensure strong personal relationship with client base
  • Communicate all group ticket sales events through the necessary channels and ensure that all gameday experiences are coordinated through the necessary departments. 
  • Attain weekly, monthly and long-term group revenue goals.
  • Conduct sales of all group ticket products to wide range of clientele, including but not limited to, corporate executives, business people, youth & charitable organizations, football fans and non-football fans
  • Work in conjunction with fellow sales team members to uphold mandates and ethics of the entire department regarding sales and service objectives

NONESSENTIAL FUNCTIONS:
  • Expert in prospecting and closing corporate account base
  • Develop and maintain effective working relationship with clients, guests, co-workers
  • Ability to schedule meetings and conduct presentations with prospective clients
  • Will provide information to prospects in a courteous and professional manner
  • The ability to identify and resolve problems in a timely manner and develop solutions effectively
  • Will utilize CRM system and Archtics ticketing software 
  • Ability to assess strengths, weaknesses, set goals, achieve objectives and strive to continuously build knowledge and skills of the sales profession and market
  • Demonstrates persistence, overcomes obstacles and takes calculated risks to accomplish goals
  • Personally motivated with the ability to work independently in a fast-paced team environment 
  • Strong oral and written communications skills.  This includes the ability to listen, speak clearly and persuasively in positive or negative situations, possess excellent group presentation skills and willingness to actively participate in meetings
  • Meets challenges with resourcefulness and creativity 
  • Ability to assess the needs of potential clients and develop recommendations 
  • Proven ability to work well with co-workers and supervisors in a team environment
  • Will exercise good judgment and have the willingness to make decisions
  • Ability to work a flexible schedule including nights, weekends and holidays
  • Will accept other responsibilities and duties required by the supervisor consistent with the objectives and essential functions of this position. Such responsibilities shall be incorporated into the position description if they are ongoing.

QUALIFICATIONS/REQUIREMENTS:
  • Bachelor’s Degree in Business, Communications, Sports Management or related field preferred
  • Minimum of 2 years of sales experience preferred, with experience with a professional sports or entertainment venue preferred
  • Proficient computer skills including experience with MS Office products, including but not limited to, Word, Excel and Outlook and the ability to learn new programs
  • Strength in time management, administrative ability, organization, and customer service skills
  • Ability to communicate effectively with the public in a professional manner
  • Must possess a professional attitude and demeanor
  • Working knowledge of sales and marketing techniques of entertainment venues preferred
  • Working knowledge of Microsoft CRM and Archtics ticketing platform preferred
  • Developed negotiation and closing skills preferred
  • Will adjust schedule as needed to meet work goals and time constraints, including working nights, weekends, and holidays as football schedule directs
  • May require work out of both the Ford Field Management Office and the Allen Park Training Facility
  • A valid Driver’s License and good driving record

COVID-19 & REMOTE WORKING: 

The safety of our employees and our candidates is paramount as we manage through the COVID-19 pandemic. We continue to closely monitor the evolving situation and we appreciate your understanding and flexibility with any related changes to our work processes.
 
We have implemented the following to prevent the spread of COVID-19 in our offices and facilities including:
  • Temperature checks, COVID-19 questionnaire prior to building access, regular cleaning, masks and hand sanitizer.
  • Temporary work from home options based on position.
  • Suspension of non-essential travel.
  • Virtual interviews via phone/video and remote onboarding/training, where feasible.

BENEFITS WE OFFER: 
  • Top Tier Healthcare Coverage
  • 100% Paid Premium for Disability and Employee Life Insurance Coverage
  • Health and Dependent Care FSA
  • Paid Time Off & 13 Holidays 
  • Summer Hours
  • Free Virtual Fitness Classes
  • Enhanced Employee Assistances Programs
  • Exclusive Discounts
  • Volunteer Opportunities
  • Free On-Site Parking
  • Tuition Reimbursement
  • Monthly Technology Allowance/Stipend
  • Company-Wide Events

TO APPLY:
To apply, please submit a copy of your resume along with a cover letter detailing your interest and related experience to the position.

Due to the high volume or resumes received, we regret that we are unable to update candidates on the status of their application. Those selected for further consideration will be contacted. 

NO CALLS or EMAILS PLEASE.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.