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Business Development Account Executive with Detroit Lions in Detroit · MI

Detroit Lions jobs
Sports Jobs in Detroit · MI
Ticket Sales and Services: Client Relations/Customer Service
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Ford Field Management and the Detroit Lions currently need a Business Development Account Executive.  This position is based out of the Ford Field stadium located in Downtown Detroit. This position will report to the Manager of Business Development. We will accept applications for this position until 11:59PM on Friday, February 28, 2020.   

POSITION SUMMARY:  
The Business Development Account Executive will be responsible for corporate account acquisition for all hospitality inventory and will directly impact the growth and expansion of our customer base. This position will work within the ticketing department to achieve customer satisfaction, revenue generation, and long-term account goals that are in line with the company’s overall objectives. 

ESSENTIAL FUNCTIONS (including, but not limited to): 
The Business Development Account Executive position will have daily responsibilities including, without limitation, the following: 

  • Directly prospect, sell and service season tickets with a primary focus on small to mid-market corporations.
  • Pursue new B2B account acquisition through personalized sales presentations over the phone and in person.
  • Promote, sell and service season ticket members, group tickets and suite packages
  • Schedule meetings and conduct presentations with prospective clients
  • Seek and implement sales and service best practices
  • Networking at outside events
  • Cultivate leads through cold calling, face to face appointments, networking, in stadium presentation’s and inbound inquiries
  • Involvement in all stages of the sales cycle from lead generation to closing
  • Service existing customer base in addition to facilitating the renewal process
  • Sell new and existing clients for all Ford Field events
  • Responsible for troubleshooting client concerns and facilitating resolutions
  • Participate in non-game day sales events, offsite meetings, sales booths, including but not limited to, open houses, training camp and draft day party
  • Develop and enhance relationships with current clients to increase growth opportunities through exceptional service and referrals
  • Entertain prospects and new season ticket holders on game day and at Ford Field events to ensure strong personal relationship with client base
  • Produce accurate updates on sales pipeline/prospecting activity in CRM, outside appointment and event recaps and account management
  • Attain weekly, monthly and long-term season ticket and revenue goals

NONESSENTIAL FUNCTIONS: 

  • Primary inventory focus on season tickets but has flexibility to sell full menu
  • Expert in prospecting and closing corporate account base
  • Develop and maintain effective working relationship with clients, guests, co-workers
  • Ability to schedule meetings and conduct presentations with prospective clients
  • Will provide information to prospects in a courteous and professional manner
  • The ability to identify and resolve problems in a timely manner and develop solutions effectively
  • Will utilize CRM system and Archtics ticketing software
  • Ability to assess strengths, weaknesses, set goals, achieve objectives and strive to continuously build knowledge and skills of the sales profession and market
  • Demonstrates persistence, overcomes obstacles and takes calculated risks to accomplish goals
  • Personally motivated with the ability to work independently in a fast paced team environment
  • Strong oral and written communications skills.  This includes the ability to listen, speak clearly and persuasively in positive or negative situations, possess excellent group presentation skills and willingness to actively participate in meetings
  • Meets challenges with resourcefulness and creativity
  • Ability to assess the needs of potential clients and develop recommendations
  • Proven ability to work well with co-workers and supervisors in a team environment
  • Will exercise good judgment and have the willingness to make decisions
  • Ability to work a flexible schedule including nights, weekends and holidays
  • Will accept other responsibilities and duties required by the supervisor consistent with the objectives and essential functions of this position. Such responsibilities shall be incorporated into the position description if they are ongoing.

QUALIFICATIONS/REQUIREMENTS: 
  • Bachelor’s Degree in Business, Communications, Sports Management or related field preferred
  • Minimum of 2 years of B2B sales experience required, with experience with a professional sports or entertainment venue preferred
  • Proficient computer skills including experience with MS Office products, including but not limited to, Word, Excel and Outlook and the ability to learn new programs
  • Strength in time management, administrative ability, organization, and customer service skills
  • Ability to communicate effectively with the public in a professional manner
  • Must possess a professional attitude and demeanor
  • Working knowledge of sales and marketing techniques of entertainment venues preferred
  • Working knowledge of Microsoft CRM and Archtics ticketing platform preferred
  • Developed negotiation and closing skills preferred
  • Will adjust schedule as needed to meet work goals and time constraints, including working nights, weekends, and holidays as football schedule directs
  • May require work out of both the Ford Field Management Office and the Allen Park Training Facility
  • A valid Driver’s License and a good driving record

 TO APPLY: 

To apply, please submit a copy of your resume along with a cover letter detailing your interest and related experience to the position.

Due to the high volume or resumes received, we regret that we are unable to update candidates on the status of their application. Those selected for further consideration will be contacted.

NO CALLS or EMAILS PLEASE. 


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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