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Dallas Cowboys

Patient Care Coordinator

Blue Star Imaging
Frisco, TX
Other (consulting, membership, non-profit, real estate): Other
The Patient Care Coordinator is responsible for scheduling patient procedures, performing insurance verification, creating/maintaining medical records and compiling/forwarding billing information to the corporate office.  The Patient Care Coordinator also assists with answering telephones and handling facility issues as needed.  The Patient Care Coordinator reports to the Director of Blue Star Imaging.

 Job Duties: 
  • Answering and directing telephone calls to appropriate staff in a professional, courteous and timely manner
  • Sorting and distributing incoming faxes, mail, and/or interoffice mail to appropriate staff
  • Coordinating inventory/ordering of office supplies and distribute to staff accordingly upon delivery
  • Reporting and coordinating necessary maintenance of office equipment
  • Scheduling patients for physician ordered procedures
  • Completing appropriate correspondence with patients/physicians concerning cancellations/”no-shows”
  • Contacting and scheduling patients for ordered procedures if cancellations create appointment openings
  • Greet and check in patients during office visits
  • Retrieving and filing patient medical records as needed
  • Forwarding medical record documentation to various locations and services as requested and authorized
  • Communicating with various insurance companies to obtain patient insurance information 

Qualifications: 
  • Must have high school diploma and 1-2 years of related experience
  • Detail-oriented, organized and have the ability to effectively communicate with individuals and groups, including all levels of staff
  • Familiarity with medical terminology and demonstrate proficiency in typing and the use of Microsoft Office Applications
  • Professional and courteous demeanor
  • Strong multi-tasking ability
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. How did you hear about this job?

  2. Do you have 1-2 years of related experience as a Patient Care Coordinator?

  3. Do you have working knowledge of basic medical terminology?