Guest Service Event Staff Opportunities:
The Kansas City Chiefs are currently recruiting talented individuals to deliver Championship Service for the 2019 Season. Ideal candidates will be energetic, engaging, passionate, personable, proactive, and welcoming. As a member of the Kansas City Chiefs Event Staff, you create valuable and exciting experiences for everyone at Arrowhead Stadium.
All positions will be responsible for:
- Delivering best-in-class guest service through all touch points via the Chiefs service brand, "Championship Service"
- Resolving guest concerns and special requests within the framework provided via the handbook and training, while upholding the Fan Code of Conduct
- Using knowledge of Arrowhead Stadium and Chiefs history, engage fans and guests to deliver exceptional service
- Performing additional responsibilities as needed and as directed by supervisory personnel
Event Services open positions include:
Guest Service Representatives: deliver a best-in-class experience by checking tickets, greeting and locating seats, and answering questions about Arrowhead Stadium.
Ticket Takers: deliver a best-in-class experience by welcoming fans, validating admission to all events at Arrowhead Stadium.
Fans First Representatives: deliver a best-in-class experience by enhancing the in-stadium and the surrounding parking lot experience by educating fans about Arrowhead Stadium offerings and policies.
Elevator Operators: deliver a best-in-class experience by checking tickets, greeting, and transporting fans to the appropriate level, and answering questions about Arrowhead Stadium offerings and policies.
Greeters: deliver a best-in-class experience to Community America Club Level fans by greeting and validating access.
Courtesy Cart Drivers: deliver a best-in-class experience by transporting fans and staff in need of assistance to/from Arrowhead Stadium via golf cart.
Event Operations Staff Member: The Event Operations Staff Member is primarily responsible for assisting with the logistics and execution of Chiefs gameday events such as the Ford Tailgate District and Arrowhead Tailgate Suites, while ensuring fans have a positive and safe experience.
Guest Survey Staff: Reporting to the Fan Experience department, the Guest Survey Staff will engage guests throughout the game to facilitate a variety of short surveys about their game day experience.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.