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Manager, Premium Service & Sales (Maternity Leave) - Saskatchewan Roughrider Football Club Inc (Regina)

Saskatchewan Roughrider Football Club Inc jobs
Sports Jobs in Regina
Sponsorship Sales & Activation: Activation
Manager, Premium Service & Sales (Maternity Leave)
Term Role – October 2021- December 2022

The Saskatchewan Roughrider Football Club is seeking a driven, self-motivated and team-oriented Manager, Premium Hospitality and Sales committed to growing their career on the corporate side of the sports industry.  This position will be responsible for creating, selling and servicing a full menu of high-end hospitality and premium ticket programs. This role will take the lead for new business generation in the areas of Luxury Suites, Loges, AGT Lounge, and Club Seating by customizing programs and packages that satisfy the needs and goals of our high-end clients.  The successful person will have the opportunity to grow this position and potential Sales department from the ground up with for a successful CFL Team with a strong brand through out the province. 
The Manager of Premium Hospitality and Sales will play a significant role in contributing and growing one of the Saskatchewan Roughrider Football Club’s main revenue streams. As an important Rider Brand Ambassador for the Club, the Manager will need to be hands on not only selling, but will be the liaison between the Club, service providers and its corporate hospitality clients in all premium areas, which include Suites, Loges, AGT Lounge and Club seating. This role will be responsible for cultivating new relationships with corporations, organizations, associations, and individuals. The Manager must be a problem-solver who consistently focuses on possibilities versus limitations, employs a positive, and collaborative approach to all premium negotiations across a variety of different internal and external transactions and the catalyst for the clients to have a first-class experience at Rider events. 
Where will your talents be focused?  (includes but is not limited to)
  •  Leading and implementing a sales and service strategy including customized programs, benefits, and special services for premium accounts.
  • Engaging creatively to enhance partner relationships utilizing industry knowledge and brand awareness to provide corporate change solutions, create opportunities, and meet company objectives.
  • Collaborating with various departments such as food and beverage, parking, facility operations, ticket operations, game day operations, marketing and corporate partnerships to ensure world class entertainment experiences for our Premium accounts and their guests.
  • Resolving and responding to various client requests and concerns utilizing the highest standard of customer service and creativity. 
  • Leading the prospecting, research, and follow up of premium leads through analysis and discovery meetings and events.
  • Developing influential relationships with decision makers at companies, local and provincial businesses, associations, and other organizations to create unique hosting and hospitality programs for them. 
  • Maintaining and growing a robust sales pipeline of prospects throughout the year.
  • Retaining and growing existing relationships by proactively phoning, visiting in seats, emails, appointments, hand-written cards, and other customer touchpoints.
  • Managing sales and prospect reporting.
  • Properly managing and documenting all contacts via Ticketmaster, including prospects and current premium customers and includes resolving customer complaints, inquiries and requests.
  • Processing ticket orders and work with ticket operations staff to ensure proper procedures are met.
  • Supporting Grey Cup Festival initiatives as required.
  • Working Club & Grey Cup events when required or as assigned.
What’s needed to be successful in this role?
  •  Demonstrated experience in a senior sales or sales management role for a minimum of 3-5 years along with the completion of secondary education, specializing in Business Administration.  Having previous experience working in sports and/or with Ticketmaster would be considered an asset.
  • Being detail oriented with great time management skills to work in a fast-paced environment with shifting priorities.
  • Having a demonstrated track record in business development and sales, generating premium hospitality from a strategic, persuasive selling story. 
  • Possessing outstanding verbal and creative written communications skills, with an eye for detail.
  •  Having strong interpersonal skills with the ability to foster and maintain relationships through all customer touch points. 
  • Ability to manage budgets and drive profitability
  • Talent to multi-task & work under pressure with limited resources as well as prioritize tasks & to manage workload using own initiative.
  • Ability to work game days and other special events to entertain new and existing partners and prospects, as required.
  • Be driven by passion and success of the whole organization. 

What do we commit to you?
  • Opportunity to contribute to the success of one of Canada’s largest brands and an organization that is a cornerstone of our province and Rider Nation.
  • Opportunity to support of both the Club and the Saskatchewan Roughrider Foundation which provide countless community initiatives and program that support the children and residents of Saskatchewan. 
  • The passion of being part of something much bigger than all of us.  The Saskatchewan Roughriders have a dedicated and passionate fan base, and at the Riders, we strive to work hard to support and grow the team and organization.
  • Gain of demonstrated immersive experience in a fast-paced organization and team.
  • Comprehensive benefits, pension, and Rider specific perks package
  • Unbeatable work location. You will be set up directly out of Mosaic Stadium and be fully immersed in the Rider experience.
Wondering what to expect when working for the Riders?
Our employees are empowered to make a difference not only in the community, but in our business operations as well. It is our “secret” to a happy workplace. To do that, the Riders foster a culture that values respect, teamwork, hustle, hard work and fun (it is football after all!). 
The Saskatchewan Roughriders are advocates for equity and inclusion and want our workforce to reflect the diversity that makes our province strong.  YOU are Rider Nation, and we want the growth of our team to reflect all the amazing talents Saskatchewan has to offer.  
We acknowledge the time and effort that is required to apply and thank all applicants for their interest, however only those chosen for an interview will be contacted. 
Please note- this role is located in Regina and the successful candidate must either reside locally or be willing to relocate for this role.

Job Questions:

  1. Are you currently legally entitled to work in Canada?

  2. What are your annual salary expectations for this role? Please complete with a numerical value.