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CURRENT JOB OPENINGS -- Opportunities are available within the following categories:
Retail Sales Associates - Hamilton Tiger-Cats Football Club and Forge FC (Hamilton · ON)
- Assist customers with locating suitable products, sizes, styles and colours
- Handle a variety of payment options accurately and in a timely manner through our POS system (ERPLY)
- Maintenance, merchandising and responsibility of an assigned store location
- Monitor customer satisfaction through interactions during sales presentations
- Respond to customer problems with a focus on problem resolution within pre-approved limits
- Seek customer feedback about Ticats products, services and events
- Performs other duties as delegated or assigned by the Warehouse/Online Lead, Operations Manager, Director of Corporate Partnerships and Retail and other Senior Management
- Exceptional team player
- Willingness to go above and beyond the necessary tasks to achieve organizational goals
- Outgoing, energetic and passionate about providing the best fan experience on game days and throughout the year
- Excellent ability to communicate and solve problems as they arise
- Enthusiastic about working in a unique, fast-paced and ever changing environment
- Flexible availability to work irregular hours and a commitment to all required home/work dates
- Skilled at processing transactions/payments with accuracy and with a high level of attention to detail in a short amount of time
- Proficient computer skills and a willingness to learn
- Experience in a high volume retail environment is an asset
- Opportunities for additional work as Tim Hortons Field hosts new, non-football related events throughout the year.