Retail Associate

Birmingham Barons
Birmingham, AL
Retail/Licensing: Apparel
RETAIL ASSOCIATE

Job Title: Retail Associate
Reports To: Director of Retail Sales
Department: Marketing
Employee Type: Seasonal
Status Type: Part-Time
FLSA: Non-Exempt
Compensation: Hourly rate 
Rate Range: $7.25/hour
 
Job Summary:
It is our goal to make our guests’ experience at Regions Field as pleasant and enjoyable as possible. To achieve this, our employees need to be professional, courteous, pleasant, reliable, dependable and well groomed. Our employees should be willing to go above and beyond to help make our guests feel welcome and always have a smile on their face.
 
Essential Functions:
We are looking for enthusiastic retail associates to provide excellent customer service to our patrons.  A retail associate delivers customer service that offers a distinctive shopping experience and drives sales results.  
 
Responsibilities: 
§  Excellent customer service while maintaining the highest standards of quality and cleanliness
§  Strong communication and problem solving skills 
§  High attention to detail 
§  Ability to work in a high paced environment
§  Electronic and computer proficiency
§  Ability to maintain a neat, clean & professional appearance  
 
Duties:
§  Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs
§  Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, the Sports Depot, and the purchase
§  Maintaining selling floor presentations, and restocking them as needed
§  Learning Sports Depot systems and procedures to enhance selling efficiencies and complete support duties
§  Handle all returns courteously and professionally
§  Responsible for achieving personal sales goals
§  Be knowledgeable of and perform sales support functions related to POS procedures
§  Develop product knowledge by reading current vendor tags 
§  Be aware of current promotional events and sales
§  Maintain good housekeeping standards
§  Adhere to Loss Prevention and inventory control and compliance procedures
§  Willingness to learn and understand merchandise and product offering
§  Restocking product before and during games 
§  Perform other duties as assigned
 
Qualifications:
§  Previous retail experience preferred
 
General Physical Requirements:
§  Ability to lift 25lbs up to 50lbs 
§  Ability to stand for up to 5+ hours during a game 
§  Ability to work long hours, weekends & holidays
§  Ability to work in adverse weather conditions, including but not limited to rain and heat
 
Company Description: 
The Birmingham Barons are the proud Double-A affiliate of the Chicago White Sox. For ticket information, game schedule, promotions calendar or for additional information about Regions Field, visit barons.com or call (205) 988-3200. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:

  1. How did you hear about this job?

  2. Have you ever worked for the Birmingham Barons, J & S Concessions, Parkview or any of its affiliate companies?

  3. Do you have at least one year of any work experience?

  4. Do you have at least one year of work experience in the role that you’re applying for?

  5. Do you actively maintain any valid certifications including, but not limited to, Food Handlers Card, First-Aid/CPR or Hospitality certificate programs?

  6. Are you able to meet and make a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs?

  7. Are you able to inspire the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, the Sports Depot, and the purchase?

  8. Are you able to maintain selling floor presentations, and restocking them as needed?

  9. Are you able to learn Sports Depot systems and procedures to enhance selling efficiencies and complete support duties?

  10. Are you able to handle all returns courteously and professionally?

  11. Are you able to be responsible for achieving personal sales goals?

  12. Are you knowledgeable of and able to perform sales support functions related to POS procedures?

  13. Are you able to develop product knowledge by reading current vendor tags?

  14. Are you able to stay aware of current promotional events and sales?

  15. Are you able to maintain good housekeeping standards?

  16. Are you able to adhere to Loss Prevention and inventory control and compliance procedures?

  17. Are you able to learn and understand merchandise and product offering?

  18. Are you able to restock product before and during games?

  19. Are you able to perform other duties as assigned?

  20. Do you have previous retail experience?