Consultant, Sales, and Development - University of Kansas (Lawrence · KS)

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Ticket Sales and Services: Client Relations/Customer Service
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Job Title: 
Consultant, Sales and Development (Annual Fund Officer)  
 Reports To:
Director, Sales and Service (Associate AD, Annual Fund, Sales and Stewardship)
The Aspire Group
 
Location: 
University of Kansas
Lawrence, KS 66045
 
Expiration Date: 1/30/2023 
 
Who We Are & What We Are About: 
The Aspire Group is an award-winning sports and entertainment marketing firm that is globally recognized for innovative ticket and sponsorship sales, consulting, and research services.  Aspire created the outsourced ticket sales niche, revolutionizing the world of sport in particular, intercollegiate athletics. Over the past 14 years, more than 300 collegiate and professional sports properties have trusted Aspire to drive revenue, attendance, and enterprise-value growth through the combination of marketing, strategic consulting, and research services and best-in-industry fan relationship management.

Front Office Sports Back-To-Back Best Employer In Sports Award Winner for 2021 and 2022!

Aspirer’s latest award from Front Office Sports recognizes companies in the sport and entertainment industry that are doing the best by their employees and received the highest scores in an anonymous employee survey.  Front Office Sports recognized The Aspire Group for a second straight year as a winner of the 2022 Best Employers in Sports award.  Aspire’s perennial recognition as a top employer includes these consecutive honors from Front Office Sports and a “Top 10 Best Organizations to Work for in Sports” designation from Forbes.

As industry leaders, we strive to create the best practices of tomorrow within our strategic consulting and research; ticketing, marketing, and revenue enhancement, and sports investment optimization capabilities call “Next-Practices.” The implementation of “Next Practices” and the Raise Your Game Executive Development Program have raised industry standards through outstanding training, development, and coaching. We produce industry leaders, excellent employees, and winning teams that are dedicated to developing long-term relationships, providing strategic expertise and resources that will take our partners to the next level.  For more information, please visit our website at www.theaspiregroupinc.com

 
Raise Your Game Executive Development Program: At The Aspire Group, commitment to our clients is matched by an equal commitment to our staff. The Raise Your Game Executive Development Program is a 36-month development cycle designed to accelerate Aspire’s Sales and Service Consultants into management positions. The Aspire Group provides career growth opportunities by preparing staff with a foundation in Ticket Marketing, Sales and Service, Sales Management, Sport Business Management and Life Skills. The Raise Your Game Executive Development Program is recognized as one of the most progressive management training program in the sport industry.
 
Partnership: Kansas Athletics Inc. (KAI) and The Aspire Group have formed a relationship to develop a world-class ticket sales team in Lawrence, KS.  KAI has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, KAI and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that The Aspire Group brings to every partner.  KAI and The Aspire Group encourage and value a diverse work force and both are equal opportunity employers.
 
Position Overview:  Kansas Athletics and The Aspire Group seek a teachable, positive, and passionate individual who is committed to becoming a sports sales and development industry leader. The associate should be passionate about and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees.  
 
 Annual Fund Officer is responsible for selling tickets for ticketed sports and annual fund donations through outbound calling and in person appointments. Ticketed sports may include Football, Men’s and Women’s Basketball, Baseball, Volleyball, Soccer, Softball, Track and Field and others. Inventory available for sale may include, but is not limited to: season tickets, premium seating, season ticket upgrades, upsells & add-ons, group ticket packages, partial/mini-plan packages, single game tickets, hospitality and annual fund donations.
 
Essential Duties & Responsibilities:
  • Be prepared to sell on behalf of Kansas Athletics and The Aspire Group. 
  • Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service.
  • Grow sales significantly each week by attracting additional business leads.
  • Maintain computerized records of all prospects and customers within the Paciolan and Salesforce databases.
  • Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, premium seating, donations, partial plans, and group ticket packages.
  • Make 80-100 outbound calls daily.
  • Be available to work Athletic events including home games and special events during evenings and weekends.
  • Additional responsibilities as assigned by Leadership Team.

Qualifications & Requirements:
  • Desire to start and grow a career in the sports ticket sales industry or collegiate athletics.
  • Experience in ticket sales is preferred but not required. 
  • Previous customer service or sales experience; displays a genuine desire to help people.
  • Computer proficient (Microsoft Word, Excel, Outlook)
  • Bachelor’s degree is preferred but not required.
  • Paciolan and Salesforce software experience preferred.
  • Detail-oriented and organized.
  • Excellent communication, presentation, and listening skills.
  • Professional image and demeanor.
  • Ability to work well with others and comfortable taking initiative. 
  • Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported.
  • Ability to work nights and weekends when needed.  

Compensation: Competitive Base Salary, with the opportunity to earn commission on meeting or exceeding ticket sales goals.  Competitive benefits package including medical, dental, vision, other voluntary health benefits and 401k with company match.  
 
The Aspire Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, color, sex, gender, sexual orientation, religion, creed, national origin, marital status, citizenship status or age.