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Ticketing Service Representative with Phoenix Suns in Phoenix , AZ

Phoenix Suns jobs
Sports Jobs in Phoenix , AZ
Ticket Operations: Ticket Operations
The Phoenix Suns are looking for an energetic and outgoing TSR to join our team. This position will assist guests with ticketing needs for all Talking Stick Resort Arena sports, concerts and other events.

What You Will Do:   
  • Greet each guest in a friendly and enthusiastic manner 
  • Sell tickets using ticketing software for arena events       
  • Distribute will call ticket orders 
  • Answer ticket office phone line 
  • Provide general information regarding arena policies and event details 
  • Perform assigned duties with a focus on excellent guest service

Knowledge, Skills and/or Abilities :        
  • Excellent customer service and interpersonal skills 
  • Effective problem solving 
  • Process and balance payments accurately 
  • Ability to work cooperatively in a fast-paced environment 
  •  Maintain a professional appearance and demeanor
  • English/Spanish bilingual is a plus 

Experience/Education Requirements :         
  • At least six months of guest service experience
  • Cash handling and credit card transaction experience preferred 

Working Conditions and Physical Demands :      
  • Flexible schedule includes weekends, evenings, some holidays and some overtime to meet business needs 
  • Most shifts begin at 4:45 PM and last 3-5 hours 
  • Ability to stand for extended periods of time 
  • Must be able to work at least 60% of events each month

Job Questions:

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