Phoenix Suns
Coordinator, Scheduling & Team Member Support
Job Summary:
Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center.
Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community.
We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.
We are seeking an experienced and motivated Coordinator, Scheduling & Team Member Support to join our team. In this high-impact role, you will support all facets of Part Time Scheduling & Team Member Support for Player 15 Group, while playing a key role in broader department initiatives.
Your Role on the Team
- Support the hiring, onboarding, scheduling & communication for 500+ arena part-time Team Members across Guest Services, Traffic Support, & Security
- Oversee monthly Team Member schedules & weekly time approval, focusing on creating a consistent and efficient process
- Collaborate with People & Culture to support hiring events and onboarding
- Assist Team Members with questions related to uniforms, training, account access, schedules, and pay
- Run regular reports on staffing data and make recommendations to leadership
- Prepare event cost recaps and support the event settlement process
- Assist with uniform inventory management and distribution.
- Other duties as assigned.
Your Skills and Experience
- Strong organizational and administrative skills
- Excellent communication skills for phone, email, and in-person interactions
- A passion for Team Member engagement and delivering excellent service
- Self-driven individual who is able to balance scheduling and administrative work around an event-based calendar
- Ability to work non-traditional schedule based on event and Team Member needs (some nights and weekends included)
Experience/ Education Requirements:
- High school diploma or GED
- Bachelor’s Degree or equivalent work experience
Preferred:
- 2-3 years in an administrative or guest services rol
- Previous experience with ABI or scheduling systems
- Previous experience with reporting and data analysis
The Team & Experience
We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans.
From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work.
At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following:
- Competitive medical, dental, vision, life and disability coverage options
- Paid vacation, sick time, volunteer time and company holidays
- 401(k) plan with Player 15 Group match
- Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
- Team swag throughout the year plus employee discounts at our Team Shop and online store
- Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
- Access to amenities, including:
- Full fitness center with locker rooms and showers
- Indoor/outdoor basketball courts
- Pickleball court
- Golf simulator and putting green
- On-site cafeteria and collaborative gathering spaces
Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Questions? Reach out to the Talent Acquisition team at [email protected]
