Senior Systems Administrator with Detroit Pistons in Auburn Hills, MI

Detroit Pistons jobs
Sports Jobs in Auburn Hills, MI
Technical Services: Computer Information Systems
SUMMARY
As the Systems Administrator, you'll be responsible for providing operational support, administration, installation and maintenance of company network hardware and software. Executes all routine hardware and software administrative and operational tasks for the Detroit Pistons.

WHAT YOU'LL BE DOING
  • Serve as a technical resource for Information systems and managers of other departments
  • Research, analyze, track and resolve production problems in a timely and efficient manner.
  • Support, Monitor and administer the operation of company hardware and software (e.g., operating systems, middleware, SAN and server hardware/software).
  • Identify and resolve server problems utilizing structured troubleshooting methods and tools.
  • Resolve server related issues escalated from the support team
  • Helpdesk support as needed
  • Monitor the operation of systems to ensure proper functioning of hardware and software
  • Manage backups of server sand applications
  • Participate with vendors during problems analysis/resolution as required
  • Monitors and tunes system performances
  • Document system configuration, inventory/assets and network procedures.
  • Administer active directory user accounts and file access
  • Establish organizational policies governing computer behavior and access
  • Administer desktop computers, printers, smartphones software deployment, security updates and patches
  • Applying OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities; configuring / adding new services as necessary
  • Administer automated software deployment to all end user workstations
  • Establish processes and procedures and make recommendations for improvements to ensure the uniform delivery and repeatability of IT support services
  • Diagnose and resolve email, Internet, local-area network access, applications and hardware problems
  • Maintain accurate documentation for all relevant support-related processes and procedures including, but not limited to, updating systems and application technical standards, installation notes, and support procedures
  • Maintain accurate inventory of equipment and software assigned to employees
  • Understand, analyze, and resolve usability and stability issues in our suite of applications
  • Facilitate the process of employee on-boarding and terminations by managing the delivery or re-purposing of designated company equipment and software
  • Help manage, update, replace, and operate infrastructure components
  • Provide recommendations on how to improve the service delivery of the IT Support Team
  •  Train and educate users / Team Members in best practices
  • Process new hire setups, transfers, terminations, moves and changes
  • Clearly communicate technical solutions in a user-friendly, professional manner
  • Ability to prioritize workload and maintain a positive relationship with various personalities while dealing with end-user computer frustration
  • Ability to converse appropriately with all levels of the organization.

    WHAT WE'RE LOOKING FOR
  • Bachelor's degree in Computer Science or 3-5 years of Windows Server environment administration.
  • 2+ years' experience with the following: Domain Controllers, SCCM, Powershell, Exchange Servers, Office 365, Azure, SharePoint, AD Connect, Hybrid Cloud, VMware, ESXi, High level of familiarity with Microsoft infrastructure Server 2008 and up, and OMS
  • Research, Plan and execute maintenance of servers, including application of patches and security
  • Manage and deploy Disk to disk backups including test restores, etc.
  • San Experience preferred, but not required
  • Networking experience preferred, but not required
  • SQL server experience preferred, but not required
  • Willingness to work with systems in a fast-paced industry
  • Willingness to work during and support events
  • Off hour availability as needed


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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