Responsible for fulfilling internet orders from rocketsshop.com and sells those items to customers in a positive and professional manner.
RESPONSIBILITIES include but are not limited to:
- Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.
- Maintaining and controlling merchandise inventory that are part of online sales
- Responds to customer service emails and phone calls as needed
- Assist with physical inventories as requested
- Accurate handling of all product that is part of an online transaction
- Operation of back end retail system for all sales transactions as well as product transfers
- Customer service during all transactions
- Packages and boxes all internet sales with great attention to detail
- Work with Retail Team on promotions and sales
- Assist fellow employees in selling, to ensure great business transactions and customer service as needed
- High school degree with at least two years retail and/or sales experience
- Excellent customer service, and communication skills
- Experience with internet sales fulfillment
- Highly motivated
- Able to manage multiple tasks and work in a team environment
- Must demonstrate professional and gracious demeanor at all times
- Must be dependable
- Must report to work in a presentable manner
- Must be able to take directions well from Supervisor and follow through
- Must pass background and credit check
- Pass a basic math skills test
PHYSICAL & MENTAL REQUIREMENTS:
- While performing the duties of the job, the employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, talk and hear.
- The vision requirement includes close vision and ability to adjust focus.
- Nature of position requires physical mobility and the ability to lift a minimum of 20 pounds.
- Must have ability to adjust to changing work hours and locations as needed.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.