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Greensboro Swarm

Sales and Service Coordinator/Manager

Greensboro Swarm
Fuquay Varina, NC

Note: this job is closed to new applications.

Position Overview
In this role, you will work with and support our sales department in reaching and exceeding revenue goals through collaboration, a real passion for results, and implementation of effective practices. Your primary focus is providing and coordinating day-to-day research and deal development, implementation and execution of partnership deals, and retention of assigned accounts, new business, and other sales related areas.
Areas of responsibility:
  • You will develop comprehensive corporate partnership presentations that support clients' marketing objectives
  • Provide support to all sales team members and their assigned marketing partners in providing extraordinary service to those account and fulfillment elements related to partnership agreements
  • Maintain corporate partnership inventory through CRM
  • You will build and maintain prospects lists for all sellable categories
  • Responsible for all NBA G League reporting corporate and ticket sales departments
  • Attend corporate partnership meetings as
  • Work with Event Manager and other departments on all sales events
  • Identify and follow up on selling opportunities
  • You will conduct research for potential prospects for use in building proposals
  • Assist in fulfilling and servicing season ticket accounts
  • Work with sales department for all logistics of game days with focus on fulfillment, Fan Experience Packages, meeting clients and other duties assigned on game day
  • Support other departments through coordinating any and all sales functions, events and other opportunities
  • Communicate and share information with various Hornets personnel and departments
  • Perform administrative duties assigned by Team President
Required skills, experience, and abilities
To perform the job successfully, the candidate should possess or demonstrate the following competencies:
  • Possess a Bachelor’s Degree in Marketing, Business, or other related field preferred
  • Have 1-2 years experience in marketing, sales, event production, and/or client retention
  • Proficient with Microsoft Office products, specifically Excel, PowerPoint, Word, and Outlook
  • Having proficiency in PhotoShop is a plus
  • Experience with CRM software is desired
  • Superior customer service skills, organizations skills, and attention to detail
  • Strong communications and interpersonal skills
  • Ability to manage multiple deadlines
  • Strong teammate
  • Ability to multi-task
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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