Inside Sales Consultant with Charlotte Hornets in Charlotte, NC

Charlotte Hornets jobs
Sports Jobs in Charlotte, NC
Ticket Sales and Services: Ticket Sales

Essential Duties and Responsibilities

  • Responsible for the sale of new full season tickets and partial season ticket plans
  • Expected to prospect and qualify all potential sales opportunities
  • Maintain computerized records of all season ticket customers and prospects with our CRM system
  • 100 outbound phone calls daily
  • Provide excellent customer service
  • Meet or exceed weekly and monthly sales goals
  • Assist customer service efforts (mailing invoices, tickets, etc…)
  • Assist with Select-A-Seat events
  • Complete 3-5 face-to-face appointments per week (show seats, give arena tours)
  • Game night duties as assigned (visit clients, works sales table, etc…)
  • Attend weekly meetings and role-play sessions conducted by Inside Sales Manager
  • Participate in sales driven arena events
  • 10-12 month training program
  • Other duties as assigned by Manager

Required Skills, Experience and Abilities

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
  • Ability to work as a team player
  • Excellent customer service skills
  • Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
  • Interpersonal skills –listens to others, works well in a team environment
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
  • Planning and organizing, can prioritize work activities; uses time efficiently
  • Detail Oriented
  • Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
  • Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
  • Ability to multi-task
  • Ability to work extended hours including nights, weekends, holidays
  • Ability to work in a fast-paced environment
  • Strong computer skills – including all Microsoft Office software programs
  • Ability to attend all home games
  • Desire to be a sales industry leader
  • Ability to present sales material to potential clients

Job Questions:

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