Flight Crew, Brand Experience and Activation - Atlanta Hawks and State Farm Arena (Atlanta · GA)

Atlanta Hawks and State Farm Arena jobs
Sports Jobs in Atlanta · GA
Facility Operations/Event Staff: Game Day/Event Staff
We are taking a responsible approach to creating environments that allow us to do what we do best – host and entertain fans during a basketball game or special event. We’ve been closely monitoring the impact of the pandemic on our communities and team members.  As part of our commitment to health and safety, we are implementing a mandatory vaccine requirement for current full time and part time team members, as well as all newly hired employees. Learn more here.

Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who are you: An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.

A quick summary of the Flight Crew role: The Atlanta Hawks are looking for outgoing, motivated, and professional candidates to apply for the Atlanta Hawks Flight Team. Under the direction of the Coordinator, Brand Experience and Activation, members of the Atlanta Hawks Flight Crew will act as brand ambassadors for the Atlanta Hawks at activations inside and outside of State Farm Arena as well as act as the Hawks hype team at Atlanta Hawks home games. This is a part-time seasonal role. The dates will be October 2021-August 2022.

  • Serve as brand ambassadors at activations throughout Metro Atlanta, generating leads, promoting Hawks marketing/ticketing messages, and making memorable moments with guests
  • Interact with guests at events and during games using the Hawks model of service, SMILE (Southern Hospitality, Make a Moment, Individuals Matter, Loyalty, and Empowerment)
  • Implement the setup and breakdown of all events as directed by the Coordinator, Brand Experience and Activation
  • Engaging fans at Hawks home games by starting chants, creating photo opportunities, dancing, or distributing giveaways
  • Implement in-game activations on the concourse of State Farm Arena during Hawks home games
  • Assist in the maintenance of all Hawks events and in-game elements and signage
  • Assist in the upkeep of Hawks vehicle fleet and offsite storage facility
  • Attend training as required to cultivate a high standard of quality and safety in events and in-game executions

  • Ability to engage and interact with guests of all ages
  • Upbeat and outgoing personality
  • Excellent interpersonal skills, customer-service oriented
  • Organized with the ability to problem solve in a fast-paced environment
  • Ability to be a team player and enjoy working in a team environment
  • Ability to communicate and promote news about the Hawks
  • Knowledgeable about the Hawks and the NBA
  • Must be able to keep track of a schedule and communicate availability and updates timely and clear
  • Professional throughout every interaction, in person, and throughout all forms of correspondence
  • Punctual
  • Flexible work schedule, including nights and weekends
  • Ability to be on your feet for up to 6 hours and lift up to 40 pounds
  • Must have reliable transportation

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.


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