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Associate, Volunteer & Alumni Relations - Washington Nationals (WASHINGTON · DC)

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Communications/Community Relations: Community Relations


Reporting to the Director, Community and Culture, the Associate, Volunteer and Alumni Relations (“Associate”) will recruit, lead and deploy volunteers in support of all Academy programs and events. In this context, the term “volunteers” is inclusive of Academy alumni. The Associate will own and manage all aspects of volunteer engagement, including recruitment, onboarding, placement, training and documentation, while maintaining enthusiasm for strong attendance and retention. The Associate will also deliver and track opportunities that connect alumni to the Academy helping to build a pipeline of future youth volunteers, SYEP staff and adult Academy leaders.

The Washington Nationals Youth Baseball Academy is the signature program of Washington Nationals Philanthropies. The Academy’s purpose is to use baseball and softball as vehicles to foster positive character development, academic achievement, and improved health among underserved youth in Washington, D.C. To achieve its purpose, the Academy implements holistic programs throughout the year at its nine-acre educational and athletic facility in the Fort DuPont neighborhood of Ward 7.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

Volunteer Recruitment and Management

  • Recruit, interview, train, schedule and manage volunteers across all programs with an emphasis on strong communication, maintaining enthusiasm and high retention
  • Facilitate strong stewardship of all volunteers, mentors, mentees, parents, and staff
  • Create an atmosphere where all volunteers are recognized for their time and dedication
  • Operate and manage all aspects of mentoring program. Recruit and manage mentors; including strategically pairing each mentor with a Scholar-Athlete(s)
  • Continually update volunteer policies and procedures for volunteers to ensure high standards, clear expectations, continuity, and Scholar-Athlete safety
  • Engage in community outreach; including raising awareness about the Academy’s volunteer opportunities by networking and collaborating with local companies, schools, and community organizations to increase engagement and create partnerships
  • Plan and execute events during the school year for families, volunteers and Scholar-Athletes
  • Actively participate in the budgeting process

Alumni Program Development 

  • In collaboration with Director, Community and Culture, develop a strategic plan for the alumni program
  • Research and implement industry best practices to help increase alumni engagement with Academy programs
  • Plan and execute alumni events throughout the school year and summer
  • Hire, train and manage workflow assignments for D.C. Summer Youth Employment Program (SYEP) participants

Volunteer and Alumni Program Monitoring and Evaluation

  • Facilitate all volunteer and mentor assessments and data collection
  • In consultation with the Manager of Enrollment, Monitoring and Evaluation, manage and update the volunteer database


Minimum Education and Experience Requirements

  • Minimum three to five (3-5) years youth development experience
  • Minimum of three to five (3-5) years of professional or volunteer experience recruiting and managing volunteers and program toward high expectations
  • Minimum of three to five (3-5) years of professional or volunteer experience creating and facilitating training curriculum
  • Strong event planning experience
  • Software systems experience

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Possess a solid ability to coach adults working with youth
  • Demonstrated experience successfully communicating with volunteers, youth and parents/guardians
  • Superb written and oral communication skills
  • Responsible, organized, and detail-oriented
  • Professional or volunteer experience working with youth from under-resourced communities
  • Belief that all students can achieve at high levels when provided with appropriate resources and supports

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment. Position may require occasional weekend and/or evening work.

All applicants for employment at the Washington Nationals are required to be fully vaccinated against COVID-19 prior to commencing employment. Applicants who receive a conditional offer of employment will be required to produce proof of vaccination status prior to their first day of employment. Applicants with qualifying disabilities or bona fide religious objections, or who are pregnant, may be exempted from this requirement or otherwise accommodated if they are unable to be vaccinated.