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Customer Service Representative - Seasonal with Texas Rangers Baseball Club in Arlington, TX

Texas Rangers Baseball Club jobs
Sports Jobs in Arlington, TX
Facility Operations/Event Staff: Game Day/Event Staff
*In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen. *

Minimum age: 18
Pay Rate: $8.25/hr
Hours: 4-8 hours shifts

  • Welcome guests to Globe Life Park in Arlington
  • Checks bags of all types at the entry of each gate using a wand.
  • Accept tickets for event through operation of electronic ticket scanner
  • Assist in securing gates; to ensure entry to the ballpark is not achieved without a valid ticket.
  • Accurately review tickets to provide guests with directions and ballpark information.
  • Distribute in game promotional items during appropriate inning(s).
  • Safely operate and monitor escalators & elevators to ensure guests safety.
  • Knowledgeable of events/promotions in/and around the ballpark on day of event.
  • Provide general information to guests to improve their game day experience.
  • Assist with lost and found items.
  • Notify supervisor of any accidents or incidents that occur
  • Check seating area for broken seats, trash, spills and lost items
  • Resolve basic issues including guest relocations, duplicate tickets and disabled seating.
  • Enforce all ballpark policies, including but not limited to, visually monitor guests for prohibited items and respond accordingly
  • Additional duties may be assigned.

  • Familiar with ballpark and seating layouts, restrooms and emergency exits.
  • Must walk up and down steps in seating bowl during pitching changes and at the end of innings.
  • Must be able to operate a Magnetometer Wand.
  • Successful completion of in-house escalator/elevator training upon hiring
  • Ability to work in outdoor weather conditions to include extreme heat, cold and rain
  • Ability to work independently and in a team environment
  • Ability to work a flexible schedule, including but not limited to days, nights, weekends and holidays

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