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Ticket Sales Account Executive - Delmarva Shorebirds (Salisbury · MD)

Delmarva Shorebirds jobs
Sports Jobs in Salisbury · MD
Ticket Sales and Services: Ticket Sales
7th Inning Stretch, headed by C.E.O. Tom Volpe and President Pat Filippone, is recognized as one of the leading sports ownership firms in the country. Currently, 7th Inning Stretch owns and operates the Stockton Ports, Single-A Affiliate of the Oakland A’s, in the Low-A West League, the Delmarva Shorebirds, Single-A Affiliate of the Baltimore Orioles in the Low-A East League and the Everett AquaSox, Single-A Affiliate of the Seattle Mariners in the High-A West League.  The Delmarva Shorebirds play at Arthur W. Perdue Stadium located on the Delmarva Peninsula with a market that spans the states of Delaware, Maryland and Virginia.  7th Inning stretch prides itself on building a stronger community, furthering the careers of its employees and creating a superior product both on and off the field.

This position will work under and report to: Director of Ticket Sales
  • Contribute to the team growth in season ticket, partial season ticket and group ticket revenue
  • Prospecting new customers, and maintaining strong relationships with current clients for renewal sales
  • Meeting or exceeding weekly and seasonal sales targets
  • Efficiently cold calling new potential prospects and consistently converting new prospects into clients 
  • Providing quality, professional customer service to new and existing accounts
  • Conducting appointments with prospective clients 
  • Represent the team in a professional manner through networking events throughout the year
  • Cultivating relationships with current clients for referral leads 
  • Become expert with team’s ticketing system to troubleshoot any fan issues
  • Maintain and consistently update personal CRM database after each point of contact with a prospect or client
  • Responsible for growing several business and group categories with ticket plan and group sales efforts
  • Creatively developing new strategies and promotional opportunities to increase attendance of the team 
  • Other duties as necessary 

Qualifications Required: 
  • Bachelor Degree is required
  • Strong communication and listening skills
  • Strong leadership qualities, planning and organizational skills
  • Energetic and enthusiastic with the ability to take initiative  
  • Ability to handle multiple projects, meet deadlines and achieve objectives
  • Demonstrate a positive and professional attitude at all times
  • Ability to maintain a flexible work schedule (holidays, evenings, and weekends)
  • Experience with Microsoft Office 

Physical Requirements: Extended hours of work between the months of March to September. Candidate must have the ability to handle stress in a fast paced environment.

Full Time Hourly Position - Based on experience.  Commission and bonus program based on direct sales efforts and department success.  Health/Dental Insurance after first 60 days and 401K with company matching program.

Sales Process: Trackable goals will be assigned for each area.   Provide high quality service to all clients and prospects. Maintain and update CRM database. Develop relationships with current clients for referral leads.

Game Day Duties:  Ensure groups sold for that game are executed well and troubleshoot any issues that may arise. Assist with various ticket department functions.  Other duties as assigned by management.

Job Questions:

  1. Are you aware that this ticket sales position consists of cold calling, prospecting new business, scheduling meetings, and closing sales?

  2. Are you willing to relocate (if not already in area) to the Delmarva region?