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Ticket Sales Associate, Inside Sales - Sugar Land Skeeters (Sugar Land · TX)

Sugar Land Skeeters jobs
Sports Jobs in Sugar Land · TX
Ticket Sales and Services: Ticket Sales
Ticket Sales Associate, Inside Sales
Department:  Business Development
Classification: Full-time (Non-Exempt)

The Sugar Land Skeeters are seeking driven and positive individuals who are committed to becoming sports and entertainment sales leaders. In this position, the Ticket Sales Associate will develop the skills necessary to become a full menu sales professional and take the next step within the sports industry. The primary role for this position is to generate new ticket revenue for the Sugar Land Skeeters through selling season tickets, partial ticket plans, group tickets, single game luxury suites and other premium inventory.  Revenue will be generated via phone (outbound and inbound calls) and face-to-face ballpark tours. 
Essential Duties & Responsibilities:
  • Sell new full season tickets, partial ticket plans, group tickets, single game luxury suites, and other premium inventory
  • Set face-to-face appointments to show seats and give ballpark tours with the intent to close business
  • Answer incoming single game calls with the ability to up-sell callers into ticket packages, group tickets, and suite rentals
  • Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients) 
  • Represent the organization at in-house ballpark events and off-site community events promoting tickets
  • Prospect and qualify all potential sales opportunities in addition to the leads you are provided
  • Maintain computerized records of all season ticket customers and prospects with our CRM system 
  • Provide excellent customer service to prospects and current clients over the phone and at games 
  • Participate in weekly sales meetings and any training sessions throughout the year
  • Work with specific departments to assist in day to day activities
Education and/or Experience:
  • Bachelor’s degree in Business, Sports Management, Marketing or related field 
  • Desire to be a sales industry leader 
  • Excellent customer service skills 
  • Commitment to personal integrity 
  • Strong organizational and communication skills 
  • Ability to work as a team player 
  • Ability to confidently deliver face-to-face sales presentations to prospective clients 
  • Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
  • Proficiency in basic computer software programs
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. Have you sold ticketing inventory for a professional or collegiate sports team before?