Omaha Storm Chasers

Omaha Storm Chasers Careers

Ticket Operations Seasonal Associate with Omaha Storm Chasers in Papillion · NE

Omaha Storm Chasers jobs
Sports Jobs in Papillion · NE
Internship: Internship
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Summary: The Ticket Operations Seasonal Associate will assist the Ticket Operations Department with all aspects of group sales and ticket operations including order processing, invoicing, ticket printing, and payment. 

Responsibilities: 
  • Execute group contracts and deliver tickets to group customers
  • Work in Ticket Office selling single game tickets via phone and in-person
  • Build and foster relationships with past, current and potential new clients
  • Proactively create opportunities for new business with existing customers
  • Maintain records of all customers and prospects by utilizing CRM tool
  • Assist with planning and coordination of large group events, group specific theme nights, and special events
  • Work with the front office team to achieve the objectives of the advertising sales, marketing, tickets, and community relations departments
  • Provide excellent customer service and care to all customers and prospects
  • Assist with other projects and events as assigned
  • Other duties may be assigned

Game Day Responsibilities: 
  • Assist Ticket Operations Manager in the Ticket Office
  • Assist with client and fan entertainment
  • Assist with promotional execution
  • Assist other departments when necessary 

Knowledge and Skill Requirements:
  • Bachelor’s Degree or progress towards a degree in Sports Marketing, Marketing, Business Administration, or related field preferred
  • Excellent customer service skills
  • Ability to solve problems quickly
  • Attention to detail
  • Ability to prioritize and manage multiple projects
  • Excellent written and verbal communication skills
  • Good working knowledge of computer programs including Microsoft Word, Excel, Power Point, Internet and database programs
  • Prior experience with Ticket Return or other ticketing software preferred
  • Valid driver’s license and ability to drive for organizational business
  • Ability and willingness to work varied and long hours including nights, weekends, and holidays 

Working Conditions:
  • This job operates in an office environment located at a ballpark. 
  • This individual routinely uses standard office equipment such as computers, phones, and copiers. 
  • During games and events, this individual may be exposed to extreme weather conditions.

Job Questions:

  1. How did you hear about this job?

  2. What is your estimated start date?

  3. Are you seeking a position that will lead to a full time job or a position that will give you experience different than what you already have?

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