Ticketing & Fan Services Representative – Spring Training (Seasonal/Part time)

Within our Spring Training Box Office, staff members sell individual game tickets on both game and non-game days as well as answer incoming phone calls. The responsibility of the ticketing/fan services rep is to provide a smooth transaction for each customer, ensuring the customer is aware of all available tickets and promotions, while providing first class customer service. Each seller is expected to understand the seating layout of the ballpark and prices, including discounts. They must balance their bank at the completion of each shift. Applicants must be available to work the majority of home Oriole games in Sarasota.

Qualifications:

Computer knowledge – tickets.com knowledge preferred
Ability to work in a fast-paced environment
Cash-handling experience
Strong customer service skills
Flexible schedule
Available to work nights, weekends, and holidays

DISCLAIMER:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

EQUAL OPPORTUNITY STATEMENT:

The Baltimore Orioles are an Equal Opportunity Employer. It is the policy of the Baltimore Orioles to ensure equal employment opportunity without discrimination or harassment on the basis of race (including hair textures, afro hairstyles, or protective hairstyles), color, national origin or ancestry, religion or creed, gender or sex (including pregnancy), age, disability, citizenship status, marital status, veteran’s status, genetic predisposition or carrier status, gender identity, sexual orientation, or any other characteristic protected by law.