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Director, Ticket Partnerships - The Baltimore Orioles (Baltimore · MD)

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Ticket Sales and Services: Ticket Sales Management
Department: Ticket Partnerships
Job Title: Director, Ticket Partnerships
Reports To: Vice President, Ticket Partnerships
FLSA: Salaried-Exempt

Job Purpose: Oversees all aspects of strategic new business ticket sales, including direct revenue responsibility for all season ticket membership, group, suite, hospitality and premium package sales

Essential Duties and Responsibilities
  • Develop strategies and initiatives to maximize ticket sales, including outlining of plans, timelines and the sales management of all outbound sales teams
  • Develop and manage outbound sales staff with focus on new sales development and implement sales strategies for season ticket, group ticket and other new sales targets and revenue thresholds 
  • Develop strategies and systems to recruit, hire and motivate sales staff
  • Develop and implement sales training program for existing and new sales staff, including direct reports
  • Develop and implement commission structures, bonus incentives and non-financial benefit compensation plan used to motivate, recognize and reward sales staff charged with generating new sales
  • Function in a competitive sales environment and meet annual revenue targets 
  • Collaborate with Ticket Partnerships management team to achieve departmental goals and to identify unique ideas for growth and expansion.
  • Work in conjunction with Marketing and Product Development (Marketing) and Corporate Partnerships (Sponsorship) departments to maximize ticket sales customer and revenue growth and brand and corporate client growth
  • Assess market research data and evaluate inventory to identify areas of growth, improvement, or opportunity to generate incremental ticket, suite and premium experience revenue
  • Additional revenue and special project duties as assigned by Chief Revenue Officer and VP of Ticket Partnerships

Minimum Education and Experience Requirements:
Five to seven years’ experience in ticket sales and management required; experience in professional sports sales is preferred.
Knowledge, Skills and Abilities necessary to perform essential functions:
Must have the ability to successfully develop and execute a strategic plan aimed at delivering sales growth in accordance with the organization’s financial goals; outstanding leadership qualities, customer service, sales and motivational skills, excellent communication and time management skills.  
  • Adhere to Baltimore Orioles organization policies and procedures 
  • Perform duties as workload necessitates 
  • Demonstrate flexible and efficient time management and ability to prioritize workload 
  • Meet department productivity standards
  • Flexibility to work event hours plus some weekends and evenings
To apply, please submit your cover letter and resume to this post.

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position. 
The Baltimore Orioles are an Equal Opportunity Employer. It is the policy of the Baltimore Orioles to ensure equal employment opportunity without discrimination or harassment on the basis of race (including hair textures, afro hairstyles, or protective hairstyles), color, national origin or ancestry, religion or creed, gender or sex (including pregnancy), age, disability, citizenship status, marital status, veteran’s status, genetic predisposition or carrier status, gender identity, sexual orientation, or any other characteristic protected by law. 
Vaccination against COVID-19 is a requirement of the position, subject to consideration of reasonable accommodations for documented medical or religious needs that do not pose an undue hardship.

Job Questions:

  1. Are you located in Baltimore, MD?

  2. Are you vaccinated against COVID-19?