BRIEF SYNOPSIS OF JOB

An entry-level position providing hands-on experience in collegiate summer baseball. Join the St. Cloud Rox for the summer to gain a behind-the-scenes experience like no other. You’ll learn the ins and outs of a sport organization within the Northwoods League. The Northwoods League has over 300 alumni who have gone on to play Major League Baseball. The Rox are a leader in fan support and community engagement along with consistently creating a ballpark environment that is incredibly entertaining for fans.

Interns will support specific departments throughout the season. The position will include event day duties and some non-game day events as well. The ideal candidate is a strong communicator with the ability to work in a team environment, have an eagerness to learn, and possess the flexibility to adapt to what each day brings.

This position starts in mid/late May and lasts through mid-August.

Reports to: Ticketing Manager

RESPONSIBILITIES

Oversees daily ticket office operations
Works with ticket inventory
Sells tickets as fans call in or come to the ticket office throughout the day, before and during games.
Inputs, prints, delivers group tickets as assigned by front office staff
Prints online Will Call orders daily and places them in respective Will Call envelopes and drawers
Answers office phone throughout the day, assisting with answering questions and taking phone orders
Assists with the Rox Reading Program (Filing forms, printing tickets, making reminder phone calls to members, etc.)
Assists with the Rox Kids Club (Printing tickets, managing Kids Club member lists through Google Docs)
Sets up and takes down ticket booth before and after each home game (Involves moving computer, ticket printers and ticket stock to the ballpark and setting up)
Becomes well versed with the ticketing system, ticket prices, ballpark, and inventory in order to answer any questions fans have either in person or over the phone.
Assist with set up and cleanup of ballpark
Potential to help other departments when needed such as: Working in the merchandise pro shop
Other duties as assigned

QUALIFICATIONS

Have a positive attitude and provide a strong effort to succeed
Self-motivated and very organized
Outstanding customer service skills
Must be available for all Rox home games and have ability to work extended hours including weeknights and weekends
Succeed in a team environment
Some heavy lifting may apply
Strong communication skills
Ability to do credit card and cash transactions
Knowledge of basic computer skills
Effective written and verbal communication

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.